Danish Speaking Airline Customer Service Agent
Danish Speaking Airline Customer Service Agent
Patrique Mercier Recruitment is excited to present a great opportunity for Danish speakers! We are searching for a Danish Speaking Airline Customer Service Agent to join our enthusiastic team. This role is perfect for individuals who have a passion for providing exceptional service within the airline industry. If you enjoy helping customers and thrive in a lively and fast-paced environment, we would love to have you on board!
Responsibilities
Provide top-notch customer support to Danish-speaking airline customers across multiple communication channels such as phone, email, and chat.
Assist customers with inquiries regarding flight bookings, alterations, and cancellations.
Manage and resolve customer complaints efficiently to ensure high satisfaction levels.
Share accurate information about airline services, policies, and promotional offers with customers.
Document customer interactions meticulously and maintain comprehensive records.
Collaborate with the team to achieve performance metrics and improve customer satisfaction.
Stay updated on airline industry trends to offer knowledgeable assistance.