Campus Services – Facilities Associate

Campus Services – Facilities Associate

The Facilities Team is part of the larger Campus Services organization and plays a critical role in creating a world-class work environment for employees and guests. This team takes pride in being genuinely helpful, responsive, and detail oriented while supporting daily operations across 27 buildings on two Patagonia campuses in Ventura, CA.

This role is a skilled, hands-on position responsible for maintaining both the employee experience and the physical campus environment. Work ranges from essential daily support and event setup to advanced preventative maintenance, emergency repairs, and coordination with subcontractors. Successful Facilities team members are adaptable, self-motivated, safety focused, and aligned with Patagonia's mission to save our home planet.

Core Responsibilities

• Engage with employees using strong people skills to understand needs and work toward effective solutions.
• Proactively identify maintenance needs and improvement opportunities using keen attention to detail.
• Perform daily facilities support tasks including stocking office and janitorial supplies, event setup, and moving furniture and equipment.
• Complete essential janitorial and facility tasks such as cleaning spills, wiping tables, replacing light bulbs, and repairing bathroom fixtures.

Technical & Skilled Work

• Perform preventative maintenance and troubleshoot emergency repairs.
• Complete technical projects and share expertise with teammates to foster a learning environment, including:
• Plumbing
• Electrical
• HVAC
• Painting and Drywall Repair
• Door and gate maintenance
• Professionally communicate with and manage subcontractors performing on campus work.

Team & Culture

• Maintain a strong focus on safety and consistently produce high quality work.
• Foster positive working relationships across Campus Services teams.
• Provide excellent customer service to employees, vendors, and contractors.
• Maintain open communication, cooperation, and a positive work environment.
• Keep building maintenance and employee experience top of mind at all times.

Who You Are:

• Service minded: You genuinely enjoy helping others and supporting a great workplace experience.
• Adaptable: Comfortable working in a dynamic environment with shifting priorities.
• Influential communicator: Able to navigate complex or tense situations with professionalism.
• Proactive: You take initiative, follow through, and hold yourself accountable.
• Motivated: You seek continuous improvement and learning.
• Inclusive: You are committed to creating a safe, welcoming, and respectful environment for all.

Experience You Bring:

• 5+ years of experience in general facilities maintenance and/or construction with emphasis in painting, plumbing, electrical, drywall repair or HVAC.
• Valid driver's license.
• Demonstrated commitment to advancing racial justice and equity.
• Actively works to create an inclusive and welcoming environment for all members of Patagonia's community.
• Strong interpersonal and oral communication skills with the ability to work effectively with all levels of staff and the public.
• Excellent organizational, leadership, project management, and time management skills.
• High level of integrity, professionalism, and understanding of confidentiality.
• Ability to act quickly and make sound decisions in emergency situations.
• Comfortable working independently, multitasking, and prioritizing business needs.
• Working knowledge of computers, mobile devices, email, Microsoft Office, and CRM tools such as Zendesk.
• Strong customer service skills in person, over the phone, and in writing.
• Demonstrated ability to streamline processes, troubleshoot issues, and improve workflows.

Physical Requirements

• Ability to observe and respond to employee needs or emergencies indoors and outdoors.
• Ability to lift up to 70 pounds from floor to waist height.
• Ability to carry up to 40 pounds for distances up to 100 feet.
• Ability to push carts or dollies weighing up to 100 pounds for up to 100 feet.
• Ability to walk, run, kneel, and stand for extended periods as required by the role.
• Ability to safely use power tools.
• Ability to maintain a composed and professional demeanor in a flexible and occasionally noisy work environment.

Benefits

Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.

Workplace Location Overview

This position is On-Site, requiring employees to work at our Ventura/Reno office during standard business hours.

Employee Conduct

Every employee is responsible for contributing to a positive and inclusive workplace through cooperative, professional interactions with coworkers, customers, and vendors.

Employment is contingent upon successful completion of a criminal background check and Live Scan clearance meeting State childcare licensing requirements. Even with an exemption, candidates may not qualify for employment due to Patagonia's internal standards given the nature of work in and around childcare facilities.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.