Mid Level Field Support Engineer - Remote Eligible

Field Support Engineer

Parsons is looking for an amazingly talented Field Support Engineer to join our team! In this role you will get to work with a team of talented engineers supporting our federal customer at locations around the globe.

What You'll Be Doing:

• Providing tier 2 and tier 3 technical support to application stakeholders
• Participating in software system deployments
• Supporting cross-functional team in designing, building, and deploying system changes
• Providing system administration services to our federal customer

What Required Skills You'll Bring:

• Experience providing technical support to Windows-based client and server applications (5+ years)
• Excellent written and verbal communication skills
• Ability to quickly learn new technologies
• Expert knowledge of Microsoft Windows operating systems
• Ability to obtain a US Secret Clearance or higher

What Desired Skills You'll Bring:

• Prior experience supporting US federal customers
• Prior experience working at US Department of State
• Understanding of Windows Active Directory and related technologies
• Experience working with Microsoft SQL Server
• Experience working with biometric devices and technologies
• Experience providing technical support for peripheral devices
• Experience providing server administration for Windows Server environments
• Experience working with Microsoft Azure
• Current active Secret Clearance or higher

Security Clearance Requirement:

A security clearance is not required to apply; however, the selected candidate must be able to obtain a Secret clearance which requires U.S. citizenship, prior to the start date. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $86,700.00 - $151,700.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!