Weekend Member Services Receptionist
We are looking for a Weekend Member Services Receptionist to be the warm and welcoming first impression of the Club. This is an excellent opportunity to join a high performing team in a wonderful working environment. The successful individual will have a service heart and genuinely enjoy interacting with others in a professional manner. Hours are Sunday 9am to 5pm.
Core Responsibilities:
- Greet members and guests at the front desk by welcoming and directing them appropriately.
- Learn the names of members and their families to personalize greetings.
- Notify staff of arrivals for meetings.
- Answer, screen, and forward incoming phone calls.
- Create, edit, and maintain banquet event orders for Club functions.
- Accept dining reservations and take-out food orders.
- Be knowledgeable about Club events, menu items, hours, and directions to the Club.
- Handle member and Club information with discretion and integrity.
- Other duties as assigned by department managers.
Job Requirements:
- Working knowledge of Microsoft Office Suite, specifically Word, Excel, Publisher, and Outlook.
- Tech savvy with multiple line phone systems, computers, scanners, and printers.
- Strong organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Excellent written and verbal communication skills.
- Friendly and customer service oriented with the desire to help others.
- Night and weekend availability required.
Preferred Qualifications:
- High End Hospitality or Private Club Experience
- Experience with NorthStar POS a plus
- High School Diploma or Equivalent
Compensation: $15.00 - $18.00 per hour
The membership and staff take great pride in the Club and relish sharing its facilities. A frequent reaction of first-time guests is summed up by one comment, "I can't believe how friendly this place is."
It's a place where men and women meet in the friendly competition of a round of golf played over lush fairways and immaculate greens; where fathers, mothers, and children work on their tennis skills; where families spend many a hot summer day cooling off at the swimming pool; and where families, friends, and business acquaintances come to enjoy a cool beverage in the Heritage Lounge, a delicious lunch served al fresco on the clubhouse porch, Chefs dinner in the Grill Room, or a wedding reception in the Main Dining Room. In short, it's a place where old friends meet and new friends are made.
- Park Ridge Country Club was established in 1906
- The 40,000sq ft., Georgian Style, Brick Clubhouse was built in 1925
- There are approximately 200 Employees in the summer season and 150 in the winter season
- The Club's golf current golf course was designed by William B. Langford in 1915 and in 2001 architect David Esler brought the course back to Langford's original design philosophy.
- In addition to its beautiful golf course, the Club has four clay tennis courts, four paddle courts and a swimming pool.
- 89% of the Membership lives within three miles of the Club "a true Neighborhood Gem".
- PRCC housed the town's first telephone line (Park Ridge 1)