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Customer Support Operator - Remote Eligible
Become the primary contact for customer support, enhancing their experience with Ramp.
RemoteNew YorkMiami
Entry Level
$46,800 - 55,000 USD / year
2 weeks ago
Paribus (Ramp)
Paribus is a company that helps users get refunds on their online purchases.
23 Similar Jobs at Paribus (Ramp)
✨ About The Role
- The role involves providing phone customer support to assist customers as the company scales.
- Agents will work closely with account management, product, and engineering teams to resolve customer inquiries and issues.
- The position requires handling support requests over phone, email, and chat to maintain high customer satisfaction rates.
- The job offers valuable product knowledge and insights into how Ramp operates as a company.
- The candidate will be responsible for documenting escalations and product updates to aid customer support efforts.
âš¡ Requirements
- The ideal candidate will have a strong customer focus and a passion for helping people.
- Excellent verbal and written communication skills are essential for effective interaction with customers and internal teams.
- A background in customer support, particularly via phone and email, will be beneficial for this role.
- The candidate should possess investigative and critical thinking skills to diagnose and resolve complex problems.
- A desire for ownership and growth within the role is important, as the position offers opportunities for development.
Customer Support Operator - Remote Eligible
RemoteNew YorkMiami
$46,800 - 55,000 USD / year
Support
About Paribus (Ramp)
Paribus is a company that helps users get refunds on their online purchases.