Principal Production Engineer - Remote Eligible

Principal Production Engineer

Join a team of passionate people who recognize the power of content and enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

The Principal Production Engineer is the senior technical authority for the Integration Team's delivery: architecting and shipping stakeholder-facing AI workflow solutions that are reliable, observable, secure, and maintainable. This role is a hands-on solver who tackles the hardest integration problems, defines solution-layer reference architectures and standards, and ensures multiple concurrent engagements execute with consistent technical quality. They bridge product intent and engineering execution by translating ambiguous workflow needs into scalable technical designs and production-ready implementations.

Key Responsibilities

• Portfolio Architecture & Hard Problem Solving
• Standards, Guardrails & Production Readiness
• Platform Interface Influence & Feedback Loop
• Reliability, Telemetry & Operational Excellence
• Knowledge Capture & Reuse
• Decision Rights & Ownership

Accountabilities

Coherent, maintainable architecture and standards across the integration portfolio. Success of complex/critical integrations and technical risk reduction across brands. Production readiness bar adopted and met consistently (telemetry, reliability, operability). Platform interface improvements driven by integration feedback (reduced bespoke work over time). Reusable artifacts delivered (Solution Bundles, shared components) that measurably increase leverage.

Success Metrics

Fewer integration regressions and reduced churn from platform changes; improved compatibility and upgrade success. Higher pilot-to-production conversion; fewer late-stage surprises due to environment or security constraints. Dashboards and runbooks consistently in place; fewer repeat incidents; faster resolution on integration-owned issues. Measurable workflow KPI improvements and robust stakeholder feedback. Increased reuse of shared patterns/components; fewer bespoke one-off implementations across engagements.

Qualifications Required

10+ years in tools/integration engineering or equivalent senior-level expertise demonstrated through portfolio-impact technical management and shipped production systems. Expert Python (primary). Demonstrated ability to lead integrations across heterogeneous stacks (e.g., Go/TypeScript/C++) strongly preferred. Proven ability to ship and operate web apps/services with production-grade observability and reliability. Deep experience with APIs/service integration, auth/SSO, and data systems (including vector/retrieval systems) in constrained enterprise environments. Strong cross-functional communication and influence skills; able to drive platform and research partners toward concrete interface improvements.

Preferred

Production experience with AI/ML or LLM-based tools, including eval/quality loops and safety considerations. Familiarity with MCPs or similar orchestration/tooling frameworks. Media, entertainment, or production workflow background. Experience with security/privacy/compliance-heavy environments (on-prem, regulated data, strict network egress).