Sr. Professional Services Project Manager - Remote Eligible

Sr. Professional Services Project Manager

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Description

The Professional Services Project Manager will lead services projects as part of the delivery cycle, including handling all deployment resources and ensuring that all deliverables are met and delivered on-time and under budget. You will drive customer deployment projects including program, process initiatives, as well as partner with IT on systems and infrastructure processes.

Qualifications

Your experience includes a BS in Computer Science, MIS, Business, or equivalent education/training/experience. You have 8+ years of related work experience or leading complex projects desired. You analyze project profitability, revenue, margins, bill rates, and utilization. You are proficient with project management software, such as Microsoft Project, Asana and SmartSheets. You have good presentation skills including written, oral, presentation. You have good organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information collection, attention to detail, and prioritization. You have strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments. You are flexible to shifting priorities, demands, and timelines; able to promptly and expertly react to project adjustments and alterations. You have experience managing large scale (Global) deployments with multiple projects, teams and resources. Project Management Institute PMP(r) certification or equivalent is a plus. Experience with Google's G Suite (Drive, Docs, Sheets, and Slides) is a plus.

Additional Information

Our Professional Services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign – it just evolves. Our professional services team provides behind-the-scenes support to meet our customer's needs. As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

We're a fast-growing, immensely successful organization because of our people and products (built and supported by our people). We work the frontlines against cyberthreats and attacks, protecting everyday transactions in the digital environment. It means we're good at scaling quickly to new threats, get fulfillment from resolving new problems, and think about things just plain differently.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $98,000 - $123,000/YR. The offered compensation may also include restricted stock units and a bonus.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.