Job Title
Service Sales Manager
Job Summary
Join the Palo Alto Networks Services Sales team, where you will collaborate with Account Managers to sell value-added services that enhance the customer's cybersecurity journey. These offerings include:
- Security Assessments and Incident Response (IR)
- Consulting and Deployment Services
- Engineering and Focused Services (high-touch support)
- Education & Training Credits
As a Service Sales Manager, you will leverage your strategic sales skills to identify and execute cross-sell and up-sell opportunities across Enterprise Accounts. This role demands expertise in engaging C-level executives and experience delivering impactful service solutions. You will report to the Manager of Service Sales.
Your Impact
- Collaborate and Support - Work closely with the Services Sales Systems Engineering team and Account Managers in the West and South Enterprise regions to recommend the right Professional Services
- Align Customer Outcomes - Connect service offerings with customers' business goals to maximize the value of Palo Alto Networks' technologies
- Ensure Delivery Success - Partner with the delivery team to forecast resource needs, streamline transitions, and ensure smooth service execution
- Own Your Goals - Take ownership of forecasting and achieving your sales target, ensuring alignment with regional objectives
- Travel - Expect up to 25% domestic travel for key client engagements
Qualifications
Your Experience
- Strong experience selling services to large enterprise organizations, preferably in an IT manufacturer or consulting environment
- Proven success in a sales overlay role, driving revenue through value-based selling
- Education - Bachelor's degree (or equivalent military experience) preferred
- Self-Starter - Ability to independently develop strategies for achieving high sales quotas across multiple accounts
- Customer-Focused - Skilled in identifying and aligning with stakeholders at all levels, from engineers to executives, to ensure successful service delivery
- Service Expertise - Capable of designing service programs that meet customer business needs and unlock the full potential of PANW solutions
- Strong Communication - Exceptional written, verbal, and presentation skills, with the ability to manage multiple deals simultaneously
- Organizational Skills - Outstanding prioritization skills to handle a high volume of deals with efficiency
- ITIL Knowledge - Familiarity with ITIL frameworks and technology operationalization
- Channel Experience - Experience working with channel partners and understanding channel-centric go-to-market models
- Technical Knowledge - Understanding of key security technologies, including:
- Firewalls (on-prem and cloud-based)
- SASE solutions
- Cloud platforms (AWS, Azure, GCP)
- Endpoint security
- Security operations tools
The Team
Our Sales team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to a secure enterprise. Our sales teams collaboratively create the customer experience that results in trusted partnerships, helping our customers safely navigate and resolve incredibly complex cyberthreats.
Our Commitment
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.