Senior Technical Marketing Engineer (sase)

Senior Technical Marketing Engineer (SASE)

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us every day - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Palo Alto Networks is building a world-class product management organization and continues to look for top-notch technical marketing engineers to expand the team. As a Senior Technical Marketing Engineer at Palo Alto Networks, you will play a key role in providing detailed technical information to our partners, customers, and our employees.

In this role, you will work with cutting edge technology, redefining the future of Cloud network security.

The individual will be responsible for products that protect data, workloads, and infrastructure for some of the largest enterprise customers in the world. Help the customers journey to the Hybrid cloud by ensuring they have the best in class protection. Develop and execute the Palo Alto Networks plan for Software Firewalls, including outbound technical communication, product best practices, competitive reviews, POC demo environments, and automation, while working closely with internal stakeholders. Review PRDs and engineering specs and provide feedback. Document technical concepts to ensure our products are well understood and utilized to the greatest extent possible.

You are a self-starter, keen to learn and experiment with new technologies. You work well independently and excel at identifying the potential sales needs of our clients and shaping the direction of the company's products. You aren't afraid of ambiguity - instead, you like the challenge of defining new products as they come to market.

Technical Marketing Strategy: Develop, continuously refine, and execute the technical marketing plan for critical accounts to drive engagement and sales

Content Creation: Create, maintain, and deliver effective technical tools, whitepapers, demos, videos, and technical training for sales teams, customers, and partners

Automation Leadership: Lead automation initiatives within and across cross-functional teams, striving to achieve technical and operational excellence throughout the release process

Competitive Analysis: Conduct competitive research and testing to identify key advantages of our product lines and effectively communicate them to sales, customers, and partners

Technical Evangelism: Act as a key technical evangelist for Palo Alto Networks, speaking at seminars, conferences, customer briefings, and internal meetings

Product Enhancement: Collaborate with engineering to identify product gaps based on competitive analysis and work with Product Management (PM) to drive enhancements

Domain Authority: Serve as the domain authority on Palo Alto Networks products, providing Systems Engineers with information on competitive questions

Sales Support: Identify sales challenges arising from competitive situations and provide viable solutions

Technical Documentation: Document technical concepts to ensure our products are well understood and utilized to their fullest potential

Competitive Lab Setup: Set-up and maintain a competitive test lab, including test harness, competitive products, and automation environment

Product Testing: Configure and test competitive products, evaluating their strengths in security efficacy and product features

Customer Focus: Maintain a passion for the customer journey, user experience, and usability with a knack for simplicity

Experience: 5+ years of experience as a Technical Marketing Engineer in the network/cybersecurity field or as a DevOps/Solution Architect, preferably for networking, SD-WAN or cyber security products

Technical Proficiency: Automation experience working with APIs, AI tools, Virtualization, Cloud Infrastructure knowledge: GCP, AWS, Azure, OCI is a big plus

Agility: Ability to deliver high-quality work in an agile, fast-paced environment

Networking Knowledge: Prior experience with networking; cloud security experience is an added advantage

Track Record: Proven track record of creating products from concept to market success.

User Experience Focus: Strong focus on end-user experience and data visualization tools and technologies

Communication Skills: Excellent written and verbal communication skills, strong presentation skills, and trade show experience. Capable of communicating at both business and technical levels with internal teams, customers, partners, and executives

Customer Advocacy: Strong customer advocacy skills with experience in handling difficult customer situations

Initiative: Fast learner with strong initiative and a sense of ownership, committed to getting things done

Automation Expertise: Experience with automation tools, building dashboards, etc.

Documentation Skills: Experience in writing and editing technical documentation and operational procedures

Knowledge in building and maintaining POC and demo environments

Excellent communication, collaboration and presentation skills