Professional Services Consultant, XSIAM - Remote Eligible

Professional Services Consultant, XSIAM

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Description

As a SIEM Consultant for Cortex XSIAM, you will play a pivotal role in assisting our customers with seamless log migration and effective detection strategies. Working closely with the technical lead, you will ensure the successful onboarding and ingestion of relevant log sources into XSIAM, adhering to industry best practices and meeting customer-specific requirements. Your responsibilities will also involve devising suitable detection strategies to fortify our customers' defenses against threats, encompassing the design and implementation of correlation rules.

Collaborate with the technical lead to devise a comprehensive log ingestion strategy

Contribute to the development of detection strategies based on industry best practices

Articulate a step-by-step process to ensure the ingestion of high-quality log sources

Monitor and optimize log sources for optimal performance

Create meticulous and effective correlation rules

Fine-tune log sources and correlation rules to enhance system efficiency

Serve as the subject matter expert (SME) in SIEM, correlation, and log source ingestion

Serve as a trusted advisor to end customers, offering consultative guidance and expertise in optimizing the utilization of Cortex XSIAM

Leverage your in-depth knowledge of SIEM and SOC practices to assess customer needs, provide tailored recommendations, and assist in the formulation of effective security strategies

Collaborate closely with customers to understand their unique challenges and objectives, translating them into actionable steps that enhance their security posture

Identify opportunities to enhance analyst alert handling through automation

Foster collaboration with internal and external teams to drive product adoption

Produce technical documentation detailing SIEM aspects of the engagement

Occasionally travel to customer meetings and workshops (up to 10% of the time)

Qualifications

Exceptional written and verbal communication and presentation skills, for both internal and external interactions

6+ years of hands-on experience in deploying and integrating SIEM solutions within enterprise to large enterprise-level environments

Proficiency in coordinating and conducting event collection, log management, event management, compliance automation, and identity monitoring using SIEM platforms

Ability to conceive and develop correlation and detection rules in SIEM systems to enable effective alerting

Familiarity with a range of SIEM technologies, such as Splunk and IBM QRadar

Proven experience in providing consultative services to end customers within the realm of cybersecurity, particularly in SIEM and SOC domains

Demonstrated ability to comprehend customer requirements, analyze complex security environments, and deliver strategic recommendations that align with their goals

Strong expertise in Regular Expressions (Regex)

Skill in understanding logs and locating relevant third-party documentation when required

Knowledge of generating reports on SIEM status, including metrics like logging source count, log collection rate, and other performance indicators

Understanding of Security Analysis & Response, encompassing endpoint, network, and cloud-based environments is a plus

Proficient in comprehending and creating technical design documentation

4 years of experience with Security Operations Centers (SOC) tooling and processes

Relevant bachelor's degree or industry-recognized qualifications (CISSP, GIAC, SIEM Vendor Qualification, etc.), is a plus