Principal Site Reliability Engineer (prisma Access)

Principal Site Reliability Engineer (Prisma Access)

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Description

This role requires US Citizenship.

Palo Alto Networks runs a large infrastructure and is one of the biggest GCP customers. As a Principal SRE, you'll be at the forefront of building and maintaining highly reliable, scalable, and secure cloud infrastructure within a FedRAMP compliant environment. You'll drive operational excellence, champion SRE best practices, and work collaboratively to ensure our systems are robust and performant. This includes automation, architecture, performance, observability, troubleshooting, security, and reliability.

Our Infrastructure Platform stack includes Terraform, Kubernetes, GitLab CI/CD, GitOps, Prometheus, Grafana, Loki, Docker, GCP, Backstage, MySQL, PagerDuty, FireHydrant, Python, Bash, Java, NodeJS and Go.

Qualifications

Your Experience

• Must be a US Citizen.
• 7+ years of experience in Infrastructure, SRE, or DevOps roles.
• BS or MS in Computer Science, a related field, or equivalent professional experience.
• 4+ years of experience with AWS and GCP, and expertise in their architecture, services and PKI concepts for cloud security.
• Expert troubleshooting skills to resolve cloud infrastructure and service issues, effectively identifying root cause and devising effective solutions.
• Proficiency in automation using Python and shell scripting; Golang is a plus.
• Expertise in Infrastructure as Code (IaC) with Terraform and Helm, leveraging AI tools for development.
• Solid experience with Kubernetes, container networking, and container workloads.
• Strong Linux administration skills.
• Proficiency with CI/CD pipelines, GitOps principles, and tooling like GitLab and Jenkins.
• Excellent written and verbal communication skills, with the ability to collaborate effectively to drive outcomes.
• Self-disciplined, self-managed, and highly driven with a strong sense of ownership and urgency.
• Ability to adapt quickly to evolving cloud technologies, security threats, and advancements through continuous learning.
• Effectively address customer needs and provide clear Root Cause Analysis (RCA) to customers.
• A deep understanding of how technical decisions impact the business and an ability to align cloud operations with business goals.