Associate Account Manager

Associate Account Manager

We're considering candidates based anywhere in/near North Rhine-Westphalia. Our mission is to be the cybersecurity partner of choice, protecting our digital way of life. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

As an Associate Account Manager (AAM), you will support our customers in securing their cloud and on-premise environments, as well as their global workforce. Driven by the desire to solve their most critical cybersecurity challenges, you will work closely with Account Managers to guide clients toward the right solutions for every stage of threat prevention, detection, and response.

• Collaborate with Account Managers on new customer acquisition and the expansion of existing Palo Alto Networks customers
• Own pipeline generation activities, including customer analysis, prospecting, cold calling, outreach via email and LinkedIn, as well as organizing and participating in events
• Follow up on pre-qualified leads with the sales team to ensure they are processed timely and lead to pipeline creation
• Document all activities and customer interactions
• Support complex sales cycles in coordination with external partners and internal teams to deliver optimal customer outcomes
• Develop a strong understanding of the full Palo Alto Networks solution portfolio and the competitive landscape to effectively position offerings to customers
• Identify client needs, provide guidance and information around our products and services with the goal of increasing customer satisfaction
• Monitor industry news and trends, assessing their impact on Palo Alto Networks products and services
• Build long-term relationships with clients, partners, and internal stakeholders
• Be a high-energy individual with a strong desire to achieve top results with a dependable, positive "can-do" attitude over the phone and in person
• Consistently meet or exceed metrics set by leaders and managers
• Travel as necessary within the assigned territory

Qualifications

Your experience includes: previous work experience in sales or business development, hands-on experience with multiple sales techniques (including cold calls), basic knowledge of cloud or SaaS-based environments, ability to understand technical concepts and to articulate clearly to all levels of technical aptitude, enthusiasm for technology, ability to adapt quickly to a fast-paced environment, self-driven, proactive, with a hunter mentality, ability to deliver engaging presentations, excellent communication and negotiation skills in German and English (verbal and written), and willingness to travel.

Additional Information

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. We are committed to providing reasonable accommodations for all qualified individuals with a disability. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.