✨ About The Role
- The Community Engagement Specialist will engage with individuals living with Serious Mental Illness, Substance Use Disorder, and those experiencing homelessness.
- The role involves outreach and enrollment of eligible members into the Enhanced Care Management program through various communication methods.
- The candidate will need to build trust and relationships with community members who may be hesitant to engage with the healthcare system.
- Effective communication with internal teams and community partners is necessary to meet key enrollment metrics.
- The position requires managing the end-to-end enrollment funnel and providing updates on progress and any challenges encountered.
âš¡ Requirements
- The ideal candidate has at least 1 year of experience working in a metric or quota-driven environment.
- A strong dedication to improving the community and a proven track record of exceeding performance indicators are essential.
- Bilingual skills in English and Spanish are required, with excellent communication abilities in both languages.
- The candidate should possess strong technical skills and be comfortable using multiple technology platforms.
- Reliability and adaptability in a fast-paced, ever-changing environment are crucial for success in this role.