EHR Specialist I

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General Purpose

The primary purpose of your job position is to implement assigned modules of the EHR platform (PointClickcare) in all the facilities supported by Pacs in accordance with current federal and state guidelines as well as in accordance with the facility's established privacy policies and procedures.

Essential Duties

• Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
• Administrative Functions
• Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures.
• Assist in organizing, planning and directing the EHR-related projects in accordance with set project deadlines.
• Assist the Director of E.H.R. Support, as required.
• Develop and maintain a good working rapport with other Pacs Support team members, as well as other departments in all the supported facilities, to assure that PCC modules are implemented timely and properly.
• Provide PCC Navigation training and re-training on assigned modules.
• Audit Assigned modules, as needed. Includes audits to support the facilities' ancillary team.
• Includes audits to support facility nursing teams in collaboration with the Regional Director of Clinical Services, Medical Records Auditor, and Regional RAI Specialist.
• Issue monthly reports covering audit results to the EHR Director of E.H.R. Support, other the EHR leadership team, and Facility Leadership, needed and required.
• Will consult with Regional Directors of Clinical Services, Regional RAI Specialists, Regional Directors of Therapy Services, AR Regionals, Business Office Managers, as appropriate.
• Maintain spreadsheets on facility audit trends for deficient areas and monitors for improvement.
• Alert facility personnel of audit trends and schedule follow-up webinar trainings, when needed.
• Assist with maintaining Masterfile of all Facility leaders, main contacts and superusers.
• Coordinate webinar and onsite training schedules with supported facilities.
• Maintain EHR Platform security.
• Includes adding and removing users in the system. Includes updating, revising and maintaining security roles which are appropriate with the user's position.
• Includes auditing security users and roles as scheduled to ensure users will have appropriate access.
• Maintain spreadsheets of Registry and Contractual staff, and other outside consultants' security access.
• Inform teams of scheduled downtimes and updates, regularly.
• Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Supervisor.
• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Supervisor.
• Report any known or suspected unauthorized attempt to access facility's information system.
• Assume the administrative authority, responsibility, and accountability of performing the assigned duties of this position.
• Personnel Functions
• Report known or suspected incidents of fraud to the Director of EHR Support.
• Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established policy guidelines.
• Staff Development
• Attend and participate in mandatory in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.)
• Attend and participate in workshops, seminars, etc., as approved.
• Safety and Sanitation
• Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately.
• Equipment and Supply Functions
• Report equipment malfunctions or breakdowns to your supervisor as soon as possible. Ensure supplies have been replenished in work areas as necessary.
• Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of workday, etc.

Supervisory Requirements

This position has no supervisor responsibilities.

Qualification

• Education and/or Experience
• Must possess, as a minimum, a high school diploma or GED.
• Must be able to type a minimum of 45 words per minute and use dictation equipment. A working knowledge of medical terminology, anatomy and physiology, legal aspects of health information, coding, indexing, etc., preferred but not required
• On-the-job training provided in medical record and health information system procedures.
• Must be knowledgeable of medical terminology.
• Be knowledgeable in computers, data retrieval, input and output functions, etc.
• Language Skills
• Must be able to read, write, speak, and understand the English language. Ability to read technical procedures.
• Mathematical Skills
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Reasoning Ability
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, visitors and the general public.
• Must possess the ability to work harmoniously with other personnel.
• Must possess the ability to minimize waste of supplies, misuse of equipment, etc.
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.
• Be able to follow written and oral instructions.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.
• Certificates, Licenses, Registrations
• To perform this job successfully, an individual must be proficient in the Microsoft Suite products. Must maintain licensing credentials for an Administrator.
• Physical Demands
• To perform this job successfully, the physical demands listed are representative of those that must be met by an employee.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee's ability to see near and far distances.
• Employee must be able to travel up to 15% of the time.
• Work Environment
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually low to moderate.

Work Environment

• The position requires working in an Assisted Living, Independent Living, and/or Memory Care community.
• The role involves interacting with residents, families, and staff members.

Additional Information

Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject