Regional Operations Manager - Remote Eligible

Regional Operations Manager

P3 Veterinary Partners is seeking an experienced Regional Operations Manager (ROM) to join our dynamic and innovative team in a full-time capacity. This ROM role will be responsible for supporting hospital operations, initiatives, and business functions of P3 veterinary hospitals in Ontario. We would like to invite candidates living anywhere within Ontario to apply as this is a remote position. Routine travel is required.

Regional managers with experience in the veterinary industry, dentistry, ophthalmology, physiotherapy, chiropractor, accounting, or a related professional service focused on customer service are encouraged to apply.

P3 Veterinary Partners' mission is to empower veterinary teams to live their passion and focus on unparalleled care for pets and the people who love them. The ROM is responsible for overseeing the quality of care and service provided to the pets and the people we care for, ensuring impeccable client service and a supportive work environment through collaboration with the onsite leadership teams to support the growth and vision of the practices within their region.

This role acts as a liaison between the P3 Home Office and the veterinary hospitals to ensure that all in-clinic administrative and operational tasks and functions are performed efficiently and effectively. This includes strategic planning, human resources, client service & marketing, communication and reporting (financial & operating metrics). The ROM will also lead the continuous improvement of the quality of customer service & medical care.

The ROM will maintain the exceptional relationships that have been built with hospital leadership and their teams, and extend that capability into new practices as they are acquired. The successful candidate will exhibit a management style which builds alliances within the P3 business and emphasizes high morale, collegiality, accountability, effective teamwork and high moral standards.

This is a high trust, high impact role within P3 for a self-starter who is comfortable managing their own schedule and being accountable in a multifaceted role.

The successful ROM candidate will be required to spend time traveling to the various hospital locations to work with each hospital's medical team. Some overnight travel can be expected.

The Regional Operations Manager is responsible for:

• Directing & supporting teams to provide best medicine
• Continuing to cultivate an inspirational environment that is renowned as a great place to work throughout veterinary healthcare
• Ensuring P3 veterinary hospitals within assigned region of Ontario are profitable & efficient
• All aspects of hospital operations in Ontario
• Practice Manager & Medical Director performance, coaching, development and mentorship
• Experience Requirements:
• College or university degree in business, animal/veterinary science, operations management, project management, accounting, or marketing preferred (BSc, BComm, CPA, RVT, DVM)
• Degree in Healthcare Administration, Hospital Management, DVM, or MBA an asset
• Knowledge of veterinary practice management software, such as AVImark, preferred
• Certified Veterinary Practice Management designation an asset
• 3 years of experience in multi-facility operations with budget management and direct profit and loss responsibility and proven team oriented communicator with experience in effectively leading people preferred

P3 Veterinary Partners values each and every one of its team members, and we prove it by supporting your personal, financial, and professional growth through:

• Competitive Salary
• Extended Health Benefits package (Medical, Dental, & Vision premiums paid by clinic)
• Professional Services coverage (chiropractor, massage therapist, physiotherapist, and more)
• Continuing Education (CE)
• RRSP Matching
• Annual Wellness Allowance
• Employee Assistance Program
• Paid Licensing & Membership Dues
• Professional Liability Insurance coverage
• Paid Vacation time
• Paid Personal Emergency Days
• Generous Veterinary Discounts
• Uniform Allowance
• Eligibility for a Performance Bonus

Submit Cover Letter and Resume to Matthew Verwey at jobs@p3vetpartners.ca today!