PA, Preservices Specialist

Patient Registration Specialist

Accurately registers all patients entering facility for medical services.

Performs all aspects of the registration process with excellent customer service.

Verifies patient insurance and benefits as needed at time of service.

Ensures completion of all regulatory forms and processes as required.

Attends all required department meetings and hospital-wide meetings as assigned.

Completes all required education and training for hospital employees and department specific requirements.

Embraces new processes, procedures, and applications, which can enhance processes.

Communicates and builds relationship with inpatient and ancillary departments to ensure patients are registered appropriately for all services.

Completes other duties assigned by Patient Access Manager and/or Revenue Cycle Director.

Cheerfully cross-trains for other department positions to ensure coverage in the event of absence or illness as assigned by Patient Access Manager.

Assists in department organization by printing necessary additional forms, maintaining downtime form readiness, etc., as assigned by Patient Access Manager.

Minimum one (1) year of experience, hospital, or clinic registration.

Strong oral, and written communication skills as well as computer skills and a track record of excellent customer service.

Minimum one (1) year of general insurance verification experience.

Able to interpret insurance coverage as returned by insurance verification website or insurance company portals.

Excellent multi-tasking in a challenging fast-paced environment.

Must possess excellent people skills and critical thinking skills.

High School Diploma or GED required, college degree or some college preferred.