Reservation Sales Agent - Remote Eligible

Work At Home – Reservations Sales Agent

Outrigger Marketing, Inc. (OMI), located in the Denver Metro area, is the Global Virtual Contact Reservations Center for Outrigger Hospitality Group, a Hawaii based company. OMI is currently seeking sales oriented individuals to join our mission to create guests for life. Our passion is creating amazing guest vacation experiences while offering world-class hospitality. We're hiring full-time positions!

Must be a Colorado resident.

Responsibilities and Duties:

• Reservation Sales – Highly motivated and talented sales-focused position that drives company revenue goals.

• Customer Service - Provides exceptional customer service while handling high call volume, processing reservations, and providing detailed information on Outrigger hotel and resort experiences.

• Key Performance Metrics - Meet or exceed key performance metrics for quality of customer service, sales conversion, and efficiency of answering inquiries.

Qualifications and Skills:

• High School Diploma or equivalent required.

• Ability to handle voice, chat, and email guest interactions.

• Ability to read and understand correspondence, memos, and key performance reports.

• Ability to sit for long periods of time while working on the computer, and communicating with various customers via telephone, email, or chat.

• Ability to be flexible with regard to work schedule; weekends, holidays, and evenings may be required.

Benefits and Perks:

• Work from the convenience and security of your home – get rid of the cost, time, and stress of a daily commute

• Paid Training

• Computer and workstation equipment provided.

• Competitive salary starting at $16 per hour

• Training Success Bonus of $250

• Additional performance-based incentives that are paid out monthly. Average payout of $2 - $5 hourly.

• Qualified hosts are eligible for Property familiarization trips (locations include California and Hawaii)

• Discounted Hotel room rates

• Comprehensive Medical Plan benefits of Medical and Prescription Drugs, Dental, and Vision with minimal out-of-pocket employee cost

• Additional benefits include: Holiday and Vacation pay, 401K, Flex Spending accounts, short-term disability, and life insurance

Applicants offered a position must be able to successfully pass background check and drug screen.

For more than 70 years, Outrigger Hotels and Resorts has charted a journey of discovery – expanding from Hawai'i to premier resort destinations in Fiji, Thailand, Mauritius, and the Maldives. Synonymous with local culture and world-class hospitality, each Outrigger property blends seamlessly with its unique locale, offering a compelling guest experience with a distinctive sense of place. With 37 properties and over 7,000 rooms in operation and/or development, Outrigger's multi-branded portfolio includes Outrigger® Resorts, OHANA Hotels by Outrigger®, and Hawaii Vacation Condos by Outrigger® while also managing select properties from top international hotel brands including Embassy Suites®, Best Western®, Wyndham Destinations and Hilton Grand VacationsTM.

Join us as we journey to be the premier beach resort brand in the world!