Network & Infrastructure Engineer

Network & Infrastructure Engineer

The Network & Infrastructure Engineer will be responsible for the design, maintenance, monitoring, performance, and administration of our LAN/WAN infrastructure. As a member of our IT Operations team, you will ensure that network connectivity at our facilities meet uptime and QoS standards as well as ensure that our network infrastructure is prepared for future growth and scalability.

Responsibilities

• Proactively monitor overall network performance to identify trends in usage and service across the organization and recommend improvements when applicable
• Assess current infrastructure capabilities including identification of service issues, gaps and risk to business operations
• Preparation and maintenance of network architecture documentation
• Define, document, and enforce network systems & standards including network security policies and network access monitoring and controls
• Oversee data centre networking and operations, including troubleshooting issues
• Responsibilities include supporting multiple locations (Ottawa & Belleville)
• Monitor performance, security, and capacity utilization to ensure that they are meeting business needs (apply best practice framework / policies)
• Take charge of change escalated Service Desk requests, problem solving and incidents response
• Frequently be available support any planned support/maintenance/emergency outages to support outside of normal office hours
• Foster a collaborative team environment and ensure effective communication within the team and with other departments
• Manage patching & security compliance of network devices and firewalls
• Administer VPN, certificates & DNS
• Create templates and baseline configurations for network devices
• Manage backup & recovery of network configurations, and ensure high availability configurations are validated to support business continuity; participate in disaster recovery testing
• Support PCI DSS audits to ensure compliance with industry standards
• Work with vendors and NHL officials to ensure the League's network connectivity are met
• Administer VPN
• Review, troubleshoot, and maintain Palo Alto firewalls & policies
• Support connectivity to digital displays and arena time-keeping appliances
• Secondary support for Microsoft 365 applications – Exchange online, MS Teams phone, and other applications (when primary support resources are not available)
• Secondary boardroom conferencing solution support / troubleshooting (when primary support resources are not available)
• On-call support 24/7

Professional Credentials You Posses

• University degree in Electrical Engineering, Computer Systems Engineering, Computer Science, Management Information Systems, or a related field
• CCNP, CCIP or equivalent certification

Skills and Experience You Posses

• 5 or more years of demonstrated experience in network administration, design, deployment, and security
• Designing, installing, monitoring, securing, and troubleshooting LAN/WAN including high-availability design, switching, routing, load balancing, firewalls, SAN, VLAN, VPN/SDWAN, WAP, and cabling/patching
• Working in a NOC which monitors and troubleshoots network performance (uptime, QoS) with tools such as Wireshark, CACI, MRTG, PRTG, Nagios, Zabbix, etc.
• Familiarity with open-source network security and enterprise monitoring tools such Snort, Suricata, Zeek/Bro, Sysmon, ELK, etc.
• Proficiency in troubleshooting large multi-segmented networks in a complex WAN environment
• Segregating networks to improve security and performance
• Developing, maintaining, and testing an enterprise network disaster recovery plan
• Provisioning and maintaining virtual servers (VMware and Hyper V)
• Patching and backup of network appliances and firewalls
• Patching and backup of servers and client devices
• Deploying and maintaining desktop voice systems (VoIP, SIP trunking)
• Windows Server installation, configuration, and maintenance
• Automating IT Operations tasks with scripting (PowerShell, Bash, etc.)
• Troubleshooting network issues and conducting root cause analysis of issues and incidents
• Ability to work confidently with command line interfaces

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require disability-related accommodation in order to participate in the recruitment process. SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.