Field Supervisor Service

Field Supervisor

Field Supervisor - Service Role Overview:

Technical:

• Co-ordinate between Area Executives, employees and customers.
• Be present at reporting place of examiners to take feedback of previous day and plan daily schedule.
• Carry out annual equipment survey
• Plan for repair schedule as a preventive method.
• Carry out NIS before taking over new construction and modernization job.
• Estimate other than prescribed work.
• Conduct tool box talk with employees.
• Make employees continuously aware about safe work practices.
• Fatality Preventive Audits/ Tool Box Demonstration.
• Prepare quarterly review report.
• Make "T" orders.
• Monitor how to reduce callbacks. More so on top ten calls received.
• Inspect or re-inspect to see progress of work. / Random Check for Quality.
• Manpower allotment day to day basis on callbacks received.
• Adherence to EH&S policy and practices.

Commercial:

• Meet clients regularly for rapport development.
• Communicate with examiners on regular basis, take care of their problems and create confidence amongst them.
• Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement.
• Two months prior to the expiry of free service contract date inspect the elevator.
• Negotiate with clients for price fixation of contracts & T-order.
• Handle effective conversions when necessary.
• Lead team to complete given task and facilitate them in case of need.
• Check the opportunity to potential T-Business.
• Make efforts for acquisition and recoveries & achieving the target.
• Follow-up invoices/ payments.
• Update necessary conversion/ recovery cancellation into system.
• Review regularly, Net O / Payment.

Additional Responsibilities:

• Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules.
• Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date.
• To conduct FPA and complete corrective actions within targeted completion date.
• Participate in Incident Investigation.