Regional Operations Manager - East

Regional Operations Manager – East Coast Region

Join Our Team as a Regional Operations Manager – East Coast Region!

Are you an experienced leader with a passion for driving operational success across sales, service, and aftermarket operations? Do you have a strong understanding of Australian and New Zealand workplace legislation, WHS/OHS compliance, and a proven track record in managing high-paced transactional departments? If so, we want to hear from you!

We are currently seeking a Regional Operations Manager for the East Coast Region (NSW, QLD & NZ) to oversee and lead operations within their designated territories.

Reporting to the National Operations Manager, you will oversee day-to-day operations across multiple, high paced transactional departments within different States and or Territories, ensuring efficiency, profitability, and outstanding customer service. You will play a key role in managing sales, service, spare parts, and administrative teams while maintaining high standards of safety, compliance, and operational excellence.

Key responsibilities for the role are as follows:

• Operational Management – Oversee sales, service, and aftermarket operations across multiple states and territories, ensuring compliance with AU & NZ legislation and company policies.
• Sales & Service Oversight – Drive revenue growth, maintain key customer relationships, and ensure sales and profit targets are met.
• Team Leadership & Development – Lead, mentor, and develop a high-performing team across multiple locations including sales, technical and administrative personnel.
• Financial & Budgetary Control – Manage regional budgets, oversee P&L performance, and implement cost-saving strategies.
• Customer Focus – Build strong relationships, resolve issues promptly, and maintain a customer-first approach.
• HSEQ Compliance – Ensure full compliance with WHS/OHS Act, Regulations, and industry safety standards. Conduct audits, inspections, and risk assessments.
• Reporting & Analysis – Provide insights on key performance indicators (KPIs) and drive continuous improvement.
• Travel Across Regions – Frequent travel is required within your assigned region to oversee operations and engage with customers.

What We're Looking For:

• Proven experience in a similar operations management role within a sales and service-focused business.
• Strong leadership and people management skills – ability to inspire and influence teams.
• Expertise in WHS/OHS compliance, AU & NZ workplace laws, and industry safety regulations.
• Commercial acumen with experience in budgeting, P&L management, and business development.
• Excellent communication, problem-solving, and decision-making abilities.
• Strong problem-solving and decision-making abilities in a fast-paced environment.
• Willingness to travel domestically/internationally as required.
• Valid driver's license.

About JLG

JLG Industries is a leading manufacturer and supplier of elevating work platforms, telehandlers and lighting towers. A global company and part of the Oshkosh Corporation, our mission is to make a difference in people's lives.

Our innovative and award-winning products allow people to work safely at height, returning home to their families and friends when the working day is done.

People are important to us at JLG – it underpins our core values which relate to putting people first, persevering through challenges, working as a team and doing the right thing.

Why Join Us?

• Be part of a leading organization with a strong people-first and safety-first culture.
• Work in a fast-paced and dynamic environment with a collaborative team.
• Opportunities for career growth and professional development.
• Competitive salary and benefits package.

If you're ready to take on this leadership role and make a significant impact in the East Coast Region, we'd love to hear from you.

We look forward to welcoming a passionate and results-driven leader to our team!