CRM Digital Technology Intern (salesforce)

Digital Technology Intern

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

The Digital Technology (DT) Intern will support various departments within the DT function, including Data Management, Systems Development, Business Analysis, Testing, Project Management, Cyber Security, EOC, Service Desk, and Technical Analysis. This role will work side by side with DT professionals and participate in numerous projects.

Your Impact

These duties are not meant to be all-inclusive and other duties may be assigned.

• Provide day-to-day support to designated DT department.
• Learn how to identify, analyze, and apply information technology business practices to support strategic business process and plans.
• Participate as required to design, develop, test, and integrate technology.
• Participate in the implementation of information technology and business processes.
• Support, evaluate, and continuously improve information technology and business processes to maintain alignment with business plans.
• Perform activities accordingly to project plans and schedule.

Minimum Qualifications

• Student working towards an undergraduate degree in Computer Science, Information Systems, Information Security, or a related field.

Standout Qualifications

• Internship experience in the Global Digital Technology field.
• General understanding of information technology and concepts.
• Experience with Microsoft Office Suite
• Demonstrated excellence in customer service; verbal and written communication skills.
• Ability to work independently while prioritizing workload.
• Flexible and adaptable to work under deadlines and/or changing needs.
• Detailed oriented and quality focused.
• Analytical and problem solving skills.
• Experience with Salesforce and other relevant tools.

Working Conditions

The following represents general working conditions for this office-based role. Specific conditions may vary depending on business needs and individual circumstances.

• This role is primarily performed in a professional office environment with standard lighting, ventilation, and temperature-controlled settings.
• Duties are largely sedentary, requiring extended periods of sitting and using a computer and telephone.
• Visual acuity to operate a computer and read documents is required, along with auditory ability to participate in virtual and in-person meetings.
• Occasional movement within the office environment is necessary, including walking short distances, standing, or reaching for files.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Pay Range: $18.00 - $37.00