HR Services, Strategy & Operational Excellence Lead

Global Process Owner

Organon is seeking a dynamic and strategic global process owner to drive key HR initiatives within the HR Services function. This newly created senior leadership role will also play a crucial part in ensuring the seamless execution of high-impact projects while spearheading process enhancements that drive efficiency and innovation.

Responsibilities:

• Lead strategic HR initiatives and transformation projects across HR Services teams and the rest of the HR function to enhance service efficiency and innovation.
• Oversee the ESS HR Services portfolio of projects, ensuring alignment with business goals and successful execution.
• Drive continuous improvement efforts by identifying opportunities for process optimization and increased operational effectiveness. Mentor and guide members of the community to embed continuous improvement into our ways of working.
• Establish and manage operational metrics and key KPIs to ensure HR service excellence.
• Collaborate closely with HR and business leaders to align HR service strategies with company objectives.
• Monitor project milestones, risks, and performance metrics to ensure timely delivery of HR transformation initiatives and ongoing BAU projects.
• Foster a culture of innovation and change management within the HR Services function.
• Act as a key point of contact and subject matter expert for HR service governance & compliance efforts (e.g. GDPR, SOX), ensuring compliance and best practices in service delivery.

Required Education, Experience, and Skills:

• Proven experience (15+ years) in HR service management, HR transformation, or HR operations leadership roles.
• Strong project management and process improvement expertise, with a focus on HR services.
• Experience in continuous improvement methodologies (e.g., Lean, Six Sigma) and experience creating a culture of continuous improvement.
• Ability to drive strategic initiatives and manage multiple complex projects in a global HR environment.
• Strong stakeholder management and communication skills and ability to influence at all levels.
• Experience with HR technology and digital transformation initiatives. Workday and Service Now experience a plus.
• Excellent analytical, problem-solving, and decision-making abilities.
• Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.

Why Join Organon?

• Be a part of a mission-driven company focused on improving women's health and well-being.
• Lead high-impact projects that contribute to transformation and innovation.
• Work in a collaborative and inclusive global HR environment.
• Enjoy opportunities for career growth and professional development.

If you're a strategic HR leader passionate about driving transformation and enhancing HR service delivery, we encourage you to apply for this exciting opportunity.