Solution Engineer New England - Remote Eligible

Lumen Solution Engineer

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Lumen Solution Engineers work in partnership with our Sales and Customer Success Teams and partners, leading innovative conversations that help support our customers' desired business outcomes. You will leverage your technical and sales skills to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our customers' requirements and provide business value.

Location

The professional in this position ideally resides in Massachusetts as the accounts are New England based but could also reside in Rhode Island, Southern Maine or New Hampshire. Remote work from home is possible when not in client meetings or team meetings in the Boston office.

The Main Responsibilities

• Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience.
• Analyzes and identify our customer's business and technology objectives, conduct full technical discovery, and architect (with the technical team) client solutions to meet gathered requirements.
• Acts as customer advocate, participating in pre-sales efforts including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops.
• Support local sales teams in pursuit of key business opportunities, engage customers to address aspects of the data lifecycle.

What We Look For In A Candidate

Technical pre-sales and/or consulting experience. Technical knowledge across one or more of the following global network infrastructure, edge cloud capabilities, connected security, communication, and collaboration services, Fundamental understanding of Unified Communications Fundamental understanding in Cloud & Architecture design – AWS, Google Cloud, Azure Fundamental understanding in Security solutions – SASE, Fortinet, Cisco, Palo Alto Strong verbal, and written communication Ability to lead & engage in complex deal discussions with internal ecosystem, driving solutions & outcomes with sales, customer success, partners. Strong presentation skills as well as the ability to build and present high-quality solutions to both technical and executive audiences.

B.S. Degree in a related field or equivalent work experience in the private sector or military.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $109,148 - $145,530 in these states: MA $104,192-$138,915 in these states: NH, RI $99,225-$132,300 in these states: ME Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.