Sales Service Specialist *hybrid* - Remote Eligible

Sales Service Specialist

Providence Health Plan caregivers are not simply valued – they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Providence Health Plan is calling a Sales Service Specialist who will:

• Support the commercial Account Executives, Account Managers, and other Sales team members as assigned in ongoing service activities by representing Providence Health Plans (PHP) to existing and prospective clients, producers and other departments via email, telephone and in person.
• Serve as an integral member of the Commercial Sales Department and as such influences policies, processes and procedures relating to Commercial Sales.

We welcome 100% remote work for residents who live in the State of Oregon and Clark County in the State of Washington.

Required qualifications for this position include:

• 3 years' experience communicating with customers
• 3 years' experience working in a detail oriented position with a demonstrated ability to independently analyze data, situations and problem solve
• 3 years' experience organizing and prioritizing required tasks without prompting in order to meet internal and external required deadlines
• 3 years' experience answering peer questions with clear, concise and correct answers
• 3 years' experience adhering to Sales protocols, policies and procedures
• 3 years experience in communications (oral, written & interpersonal) with an emphasis on courteous and responsive phone etiquette
• 3 years experience independently composing basic business correspondence; including but not limited to offering written explanations of Health Plan policies and procedures

Preferred qualifications for this position include:

• Bachelor's Degree -OR- a combination of equivalent education and experience
• 3 years experience cross-training in large and small group renewals or new group set and quoting

Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.