Police Administrative Support Specialist

Police Administrative Support Specialist

Police Administrative Support Specialists perform a variety of administrative and clerical tasks in support of law enforcement and investigative activities within Police Bureau divisions and units. Positions are located throughout the bureau, including the Operations, Services, Investigations, and Community Services Branches. Police Administrative Support Specialists are expected to carry out their individual responsibilities with initiative, independence, and creativity while exercising sound professional judgment and problem-solving skills. Work may involve sitting and standing for extended periods of time, and occasionally lifting up to 50 pounds.

What you'll get to do:

• Front desk administrative support
• Assist bureau members and the public over the phone and in person.
• Type letters, forms, reports, and legal documents with a high degree of accuracy.
• Enter or obtain data from multiple computer databases and systems.
• Gather criminal history information for investigators.
• Explain policies and/or procedures to citizens.
• Transcribe sensitive and confidential materials with a high degree of accuracy.
• Create reports summarizing unit activities.
• Maintain storage and distribution of office supplies.
• Other administrative duties as assigned.

To qualify the following minimum qualifications are required for this position:

• Experience entering highly detailed data into multiple computer databases or systems, including Microsoft Office products, with a high degree of speed and accuracy.
• Experience providing effective customer service, including diffusing difficult situations by exercising tact and diplomacy.
• Experience managing a dynamic workload, including setting and adhering to priorities using various multi-tasking skills.
• Ability to learn and explain rules, regulations, and procedures to properly inform the public.
• Ability to communicate effectively to diverse audiences both verbally and in writing.
• The ability to successfully pass an in-depth background investigation.
• The ability to be LEDS certified and become proficient with the bureau's record management system within three (3) months of hire.

The recruitment process includes:

1. Apply online between Monday, September 1, 2025 – Monday, September 8, 2025.
2. Minimum qualification evaluation: Week of September 8, 2025.
3. Establishment of eligible list: Week of September 15, 2025.
4. Selection (Interview): October.
5. Offer of employment: November.
6. Start date: TBD.

A career with the City of Portland offers many employee benefits including health care, wellness benefits, life insurance, long-term disability coverage, employee assistance plan, flexible spending accounts, retirement, family medical leave, and city paid parental leave.

Thank you for your interest in joining the team at the City of Portland. We sincerely value your time and hope to make your application experience as positive as possible.