Patient Services Specialist

Providence Patient Services Specialist

Providence Patient Services Specialist located at the Providence Cancer Center in Seaside, Oregon. This is a per diem position, offering a varying number of hours per month (approximately 3-4 shifts per month). The earliest shift start is 7:30am and latest end time is 5:30pm, (8 hour shifts per work day). This position will cover sick calls, or pre-planned time off for staff members. Schedules are made available 6 weeks in advance.

The Patient Relations Representative (PRR) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service.

Providence caregivers are not simply valued – they're invaluable. Join our team at Providence Seaside Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications: + 1 year customer service experience, or + Successful completion of Providence internship.

Preferred Qualifications: + 1 or more years of professional phone, computer, Microsoft, and other office application work experience + 1 year of medical office or health care experience. + Basic experience with electronic medical records and/or computerized billing systems. + Medical terminology experience. + Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience.

Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.