Desktop Support Technician

Desktop Support Technician Opportunity

A major public sector organization in Salem, OR is hiring a Desktop Support Technician to join the team. Provide technical support via phone, remote tools, and on-site visits to users statewide. Log and escalate support requests using a computerized tracking system. Document solutions and contribute to a shared knowledge base. Diagnose and resolve complex hardware and software issues, including physical repairs and remote troubleshooting. Analyze system performance, error codes, and diagnostic messages to identify and resolve conflicts. Perform intermediate-level testing, configuration modifications, and major hardware upgrades (e.g., BIOS/ROM flashing). Regularly assess PC performance and implement corrective measures (e.g., Defrag, ScanDisk). Collaborate with hardware/software vendors to evaluate new products and optimize current systems. Create installation documentation and maintain technical knowledge resources. Minimum 2 years of experience supporting desktops in an enterprise environment. Experience with Networking protocols (TCP/IP, UDP), Windows operating systems (9x/2000/XP/NT/Vista/7 and Active Directory administration.

Job Type & Location: This is a contract position based out of Salem, OR.

Pay and Benefits: The pay range for this position is $23.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Salem, OR.

Application Deadline: This position is anticipated to close on Nov 21, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.