Customer Service Representative

Join Our Team as a Customer Service Representative

Are you ready to launch a career where every conversation counts? We're not just answering calls—we're building relationships, solving problems, and helping our members thrive financially. As a Customer Service Representative, you'll be the friendly voice on the other end of the line, guiding members through everyday banking needs, digital tools, and financial solutions. You'll be part of a supportive, fast-paced team that values empathy, growth, and excellence.

What You'll Do:

• Be the first point of contact: Handle inbound calls, assist with mobile and online banking, and perform routine financial transactions.
• Solve and support: Triage complex inquiries to specialized teams while ensuring members feel heard and supported.
• Grow your skills: Build expertise in communication, digital tools, and financial products.
• Drive impact: Meet performance goals in service quality, efficiency, and product recommendations.
• Collaborate and learn: Work closely with teammates and leaders to continuously improve and innovate.

What You Bring:

• A high school diploma or equivalent.
• 2+ years in customer service (retail, hospitality, or similar).
• Strong communication skills—empathetic, professional, and clear.
• Tech-savvy mindset with comfort in Windows and Microsoft Office.
• A growth mindset and openness to feedback.
• Ability to thrive in a fast-paced, goal-driven environment.

Career Path & Growth:

This role is your gateway to a rewarding career in member support. Our three-level Contact Center Representative career ladder is designed to help you grow from foundational responsibilities to high-impact member engagements. Your performance, skills, and drive will unlock promotions and increased compensation.

Job Type & Location:

This is a Permanent position based out of Hillsboro, OR. Pay and Benefits The pay range for this position is $42120.00/yr. Product discounts, 401k, incentive plans, paid holidays, PTO, paid parental leave.

Workplace Type:

This is a fully onsite position in Hillsboro, OR. Application Deadline This position is anticipated to close on Nov 18, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.