Customer Service Coordinator - Hybrid

Customer Account Coordinator

A national company that designs, manufactures, and markets electronic components is interested in hiring a Customer Account Coordinator to help support their team in Tualatin, Oregon! This position will be supporting customers with the pre and post sales support. This is a long term opportunity with a hybrid work schedule, Mon - Wed in office with Thu/Fri being remote!

The Customer Account Coordinator is responsible for dealing with both pre- and post-sales support to customers and Regional Sales Managers in their region. This person is the first point of contact for both internal and external customers to resolve customer-related issues/queries, such as deliveries and expedites.

Essential Functions:

• Provides pre- and post-sales support to customers, channel partners, reps and field sales
• Prepares weekly analysis reports to customers
• Supports sales opportunities to Distribution, OEMs, HEV customers, Global Accounts, as well as prepares and maintains quotations
• Refers technical requests from customers, channel partners or reps to Sales or technical support
• Receives, reviews and processes customer sales orders, ensuring that they comply with SOX requirements
• Manages quality returns and follow up with repair centers
• Liaise with customers on post sales activities, including solving problems related to order management, delivery and payment issues
• Performs detailed data validation spanning several different reports for Regional Sales Managers and customers
• Handles additional projects as assigned

Skills & Qualifications:

• High school or GED equivalent required; associate degree preferred
• Experience with a company who sells through manufacturing reps and distributors preferred
• Possess advanced knowledge of basic computer and office equipment, including the Microsoft Office Suite, and demonstrated experience utilizing and navigating an ERP system

Pay and Benefits:

The pay range for this position is $24.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a hybrid position in Tigard, OR 97224. Application Deadline: This position is anticipated to close on Nov 11, 2025.

TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.