Complex Senior Marketing Manager - Hilton Portland Downtown

Senior Complex Marketing Manager

Do you have a knack for innovative strategies and a love for creating exceptional guest journeys? Ready to bring your creativity and passion to a world-class brand? The possibilities are endless with a career at Hilton, the #1 World's Best Workplace awarded by Great Place to Work & Fortune. The Hilton Portland Downtown is an iconic property located in the heart of downtown Portland. This beautiful property boasts 455 rooms and 44,489 sq ft of meeting space.

Key responsibilities include championing the brand positioning, annual strategic planning, and overseeing the social media strategy and performance planning. Success measures include increasing topline revenue and achieving channel/market share objectives. As a Senior Complex Marketing Manager, this position requires regular interaction with the hotel's General Manager, Director of Sales, Director of Revenue Management, and Director of Finance.

What will I be doing?

• Branding & Positioning: Establishes the hotel positioning and content/messaging strategy based on the hotel's business and customer mix as well as brand pillars.
• On-Property Experiences: Works alongside operations to ideate and market curated on-property experiences and activations.
• B2B Sales & Catering Marketing Support: Collaborates with sales leaders to provide marketing support to all sales-impacted market segments.
• Market Research: Conducts market-level research, such as SWOT analysis, competitive set studies, and paid marketing surveys to test current and/or new service levels and marketing concepts.
• Content / Asset Development & Strategy: Manages the strategic direction, execution and regular audits of marketing-specific assets, collateral, and digital content, including website, 3rd party sites, social media, digital & traditional advertising, photo/video shoots.
• Digital Marketing & Media: Create and execute all digital media strategies, including email campaigns, in alignment with marketing calendar planning.
• Public Relations and Social Media Management: Supports in the development and execution of PR & social media strategies including influencer and media relations.
• Agency Management Responsible for the agency vetting process, relationship/management, and ensuring agency alignment to the wider strategic plan and goals.
• Campaign Strategy & Optimization: Utilize reporting and data when making strategic decisions focused on optimizing performance.
• Partnerships: Management and execution of local partnerships for activation/sponsorship opportunities that align with the hotel's positioning.
• Marketing Performance Storytelling: Prepares for and attends strategic hotel commercial meetings, and corporate hotel reviews.
• Performs special projects and other responsibilities as assigned and participates in task forces, committees and cluster groups as requested.
• Maintains close alignment with internal corporate teams including Regional Leaders, Hotel Level Marketing (Managed Team) and Marketing and eCommerce Team (MEC).
• Software/Program Skills/Knowledge: Microsoft Office (Word, Power Point, Excel & Outlook), Social Media Websites (Facebook, Instagram, etc), CMS Platforms, Digital Analytics.

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now. In addition, we look for the demonstration of the following key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

The annual salary range for this role is $85,000-$95,000 and is based on applicable and specialized experience and location.