The Kettle Worker is responsible for ringing bells at assigned locations as part of The Salvation Army's Christmas fundraising efforts. The Kettle Worker is the first point of public contact in the Christmas fundraising and must exhibit the highest standards of customer service. A Kettle Worker must greet and interact with the general public in a courteous and friendly manner. Knowledge, skills and abilities required include having a pleasant, outgoing personality, the ability to work flexible hours, dependability, and safety consciousness. Essential duties and responsibilities include ringing the bell at your appointed kettle stand/location, responding to the general public's questions and requests for information courteously, collecting monetary donations on behalf of The Salvation Army at the kettle stand, greeting guests in a friendly and hospitable manner, and following instructions and working independently. Physical requirements include the ability to ring a small hand bell, repetitive motion of ringing a hand bell, moderate mobility, and the physical ability to lift and carry and/or push/pull light objects less than 25 lbs. Working conditions include standing or sitting in one location for extended periods in outside weather conditions, working in an environment with frequent interruptions, and in-person contact with people from diverse backgrounds who may be angry, hostile, confused, or frustrated. Regular and punctual attendance is an essential function of this position, and requires working irregular hours (i.e., nights, weekends, and holidays).