Account Manager

Account Manager

Would you describe yourself as someone who loves managing an outside route, creating win-win solutions, and being part of the fun? Would you like to work with an experienced sales team managing accounts in North-Central Oregon in Wasco, Sherman, Gilliam, Umatilla, and Morrow County? We are looking for one (1) Account Manager to join the Retail Channel team in a route that covers from The Dalles to Hermiston within our Gaming Operations division at the Oregon Lottery. Did you know that the Oregon Lottery is a leader in the gaming industry; and an important contributor of revenue for Oregon's schools, economic development, state parks, watershed restoration, veteran's programs, and outdoor schools? Our impact begins with our workforce and we want you to join us to be part of the impact.

About the Role

The Account Manager will report to the Supervisor, Retail Channel and will focus on developing long-term business relationships with Oregon Lottery retailers through strategic end-to-end account management activities. You will build mutually beneficial relationships with retailer account decision makers, retailer staff, and support staff. You will also be the main contact for retailer accounts including business development and customer experience. You will use Salesforce and Microsoft products daily to maintain retailer records, manage your route, and communicate and collaborate throughout the organization.

You Will:

• Apply Lottery Management Core Values and Expectations in performing daily activities.
• Ensure conduct embodies the principles of fairness, integrity, security, and honesty.
• Support and integrate into your work the Lottery's commitment to: Responsible Gambling, Diversity, Equity, and Inclusion, and Culture of Safety.
• Maintain business relationships with Lottery retailers.
• Consult with retailers to promote "best practices" designed to maximize sales and foster a positive experience.
• Expand products sales and placements and provide training to retailer, staff, and players.
• Maintain product portfolio and provide inventory management in retail sales channel.
• Travel with supply inventory and products.
• Work with retailers in response to player complaints.
• Review and present business and sales reports to retailers.
• Educate retailers on contractual compliance for adherence to Oregon State Statutes, and agency policies.
• Be a Lottery brand ambassador.

You Have:

• Minimum Qualifications: Associate degree and three (3) years of experience in account management or outside sales; OR Five (5) years of experience in account management or outside sales.
• Driving is an essential function of this job. Employees in this job must maintain a valid driver's license in their state of residence, and a clean driving record following Lottery vehicle policy and procedure.
• Special Qualifications: Candidates must live within 30 minutes of the assigned route to be eligible for consideration.

The application process is not complete until you have added a resume and completed the screening questions. It is important that detailed information regarding education and experience is included in your resume. Until this information is submitted, we are unable to give you any consideration for the position.