Director Of Operations

Job Description

The Director of Operations provides strategic and operational leadership to ensure the efficient, effective, and compliant functioning of university administrative and operational services. This role oversees day-to-day operations, process improvement initiatives, resource management, and cross-departmental coordination to support the university's academic mission, student experience, and long-term strategic goals. Position to start prior to May 1st, 2026.

Responsibilities

Operational Leadership

• Direct and oversee university-wide operational functions, including facilities, campus grounds, commercial real estate, construction projects, food services, auxiliary services, event management, and administrative support units.
• Develop, implement, and monitor operational policies, procedures, and best practices.
• Ensure smooth daily operations while anticipating and addressing operational challenges.
• Creates an environment of excellence

Strategic Planning & Process Improvement

• Partner with senior leadership to align operational strategies with institutional goals.
• Analyze operational data and performance metrics to inform decision-making.

Financial & Resource Management

• Manage operational budgets, forecasting, and cost controls.
• Oversee vendor contracts, purchasing, and service agreements.
• Ensure responsible stewardship of university resources.

People Management

• Recruit, develop, and manage operational staff and managers.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Conduct performance evaluations and support professional development.

Compliance & Risk Management

• Ensure compliance with federal, state, and local regulations, accreditation standards, and university policies.
• Identify operational risks and develop mitigation strategies.
• Support emergency preparedness and business continuity planning.

Cross-Functional Collaboration

• Serve as a key liaison between academic units, administrative departments, and external partners.
• Support faculty, staff, and students by delivering high-quality operational services.
• Lead or participate in university-wide committees and initiatives

Requirements

Knowledge & Experience:

• Master's degree MBA.
• Experience in a university or multi-campus environment.
• Familiarity with campus management systems and enterprise software.
• Campus grounds and facilities experience
• Construction project management experience
• Commercial real estate experience
• Large food service operation experience
• Camps/Event/Conference management experience

Skills & Abilities:

• Strategic and analytical thinking
• Strong leadership and people-management skills
• Excellent communication and stakeholder engagement abilities
• Financial acumen and contract management expertise
• Ability to manage multiple priorities and projects in a fast-paced environment
• Must maintain a high level of confidentiality of information.
• Maintains compliance with the Family Educational Rights and Privacy Act (FERPA).

Equal Employment Opportunity: Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.