Senior Site Reliability Engineer

Oracle Banking Cloud Services SRE/AMS Role

The candidate will work as part of the SRE/AMS team supporting Oracle Banking Cloud Services (OBCS) and its SaaS applications. The role involves deploying and operating cloud-native services, improving reliability through automation, and working closely with development teams to ensure high availability, reliability, and performance.

Key Responsibilities

• Deploy and operate SaaS services to improve availability, scalability, efficiency.
• Troubleshoot complex issues across infrastructure and application layers.
• Build automation to eliminate recurring operational problems.
• Build and enhance M&O tools, dashboards, alerting frameworks, and operational scripts.
• Implement and maintain service monitoring, alert thresholds, SLO/SLA dashboards, and runbooks.
• Participate in capacity planning, demand forecasting, performance tuning.
• Work with development teams and take shared ownership of microservices and supporting components.
• Understand end-to-end system architecture, dependencies, and service behavior in production.
• Provide technical guidance on architecture decisions for cloud-native, microservices-based SaaS products.
• Handle incidents with clear understanding of RTO, RPO, availability impacts.
• Participate in a 24×7 on-call rotation for OBCS SaaS services.
• Demonstrate strong curiosity and willingness to learn technologies in depth.

Required Experience & Skills

• 6–8 years experience in SRE/AMS/DevOps roles (preferably BFSI).
• At least 3+ years with cloud deployments (IaaS/PaaS/SaaS), Kubernetes, and production support.
• Experience with fault-tolerant, high-throughput, highly available, multi-tenant systems.
• Ability to execute patches, upgrades, hotfixes reliably.
• Working knowledge of Oracle ADB or similar database operations.
• Hands-on with monitoring/observability tools (Prometheus, Grafana, OCI Logging).
• Experience with CI/CD pipelines (GitLab).
• Understanding of cloud concepts including hyper-cloud and multi-cloud architectures.
• Awareness of basic security practices and network topology.
• Experience with capacity management in SaaS environments.
• Experience in Agile teams.
• Strong communication skills and willingness to learn new cloud technologies.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.