Senior Retail Application Engineer

Senior Retail Application Engineer

The Application Management Services Team provides Cloud-based Application, Infrastructure and Platform services to allow the Oracle Retail Global Industry Unit (RGIU) to deliver Cloud offerings for our products within the Retail vertical market.

Main Responsibilities

• Install, configure and maintain Retail application environments
• Upgrade and patch application environments and their technology stacks
• Debug issues related to application configuration and technology stacks
• Create and maintain ad hoc productivity and automation scripts
• Triage hardware, operating system and related issues
• Assist development and QA teams in identifying and solving application and performance issues
• Publish and maintain documentation on web pages related to services offered
• Operate independently and as part of a team including remote team members and multiple stakeholders
• Participate in rotational support that includes on call support for non-business hours
• Provide customer support during their implementation cycle and post go-live

Relevant Experience and Training

• Experience with the troubleshooting and supporting Retail applications including Merchandising (RMS, ReSA, RPM, ReIM, Allocation), Planning, Order Management, Order Broker, Customer Engagement, etc… will be a significant plus
• Experience or familiarity with cloud platforms such as Oracle Cloud Infrastructure, AWS, Google Cloud, Azure
• Extensive experience in implementation and maintenance of Enterprise Applications using Deployment tools, Monitoring tools on UNIX (Linux) environments
• Proficient in handling all the aspects of Installation, Configuration, Clustering, Deploying Applications, Load Balancing, Performance Tuning WebLogic Server & SOA issues in production, and testing environment(s)
• 5 - 8 years of experience in IT industry in analysis, design, support and maintenance of large client-server and web-based applications
• Expertise and/or working knowledge of Cloud Native Environment (CNE) Administration including but not limited to Kubernetes, Docker, GitLab, Object Storage or equivalent
• Experience and general understanding of Cloud Infrastructure, preferably in Retail Industry
• Strong knowledge in technologies such as clustering, JDBC, JMS, SSL, RMI/EJB objects etc
• Oracle database experience including SQL, PL/SQL and performance analysis and remediation
• Excellent skills with scripting languages like Python, Perl, or Shell scripting
• Excellent English written and oral communication skills
• Bachelor or Masters degree in Computer Science or any STEM field
• 5 - 8 years of previous System Administration or related experience on Linux

Define, design, and implement solutions within a fast-paced, leading edge database/applications company. Responsible for creating and implementing system enhancements that will improve the performance and reliability of the system. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Eight years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.