Retail Applications Engineer

Retail Application Engineer

The Application Management Services Team provides Cloud-based Application, Infrastructure and Platform services to allow the Oracle Retail Global Industry Unit (RGIU) to deliver Cloud offerings for our products within the Retail vertical market.

Main Responsibilities

• Install, configure and maintain Retail application environments
• Upgrade and patch application environments and their technology stacks
• Debug issues related to application configuration and technology stacks
• Create and maintain ad hoc productivity and automation scripts
• Triage hardware, operating system and related issues
• Assist development and QA teams in identifying and solving application and performance issues
• Publish and maintain documentation on web pages related to services offered
• Operate independently and as part of a team including remote team members and multiple stakeholders
• Participate in rotational support that includes on call support for non-business hours
• Provide customer support during their implementation cycle and post go-live

Relevant Experience and Training

• Experience with the troubleshooting and supporting Retail applications including Merchandising (RMS, ReSA, RPM, ReIM, Allocation), Planning, Order Management, Order Broker, Customer Engagement, etc… will be a significant plus
• Experience or familiarity with cloud platforms such as Oracle Cloud Infrastructure, AWS, Google Cloud, Azure
• Extensive experience in implementation and maintenance of Enterprise Applications using Deployment tools, Monitoring tools on UNIX (Linux) environments
• Proficient in handling all the aspects of Installation, Configuration, Clustering, Deploying Applications, Load Balancing, Performance Tuning WebLogic Server & SOA issues in production, and testing environment(s)
• 3 - 5+ years of experience in IT industry in analysis, design, support and maintenance of large client-server and web-based applications
• Expertise and/or working knowledge of Cloud Native Environment (CNE) Administration including but not limited to Kubernetes, Docker, GitLab, Object Storage or equivalent
• Experience and general understanding of Cloud Infrastructure, preferably in Retail Industry
• Strong knowledge in technologies such as clustering, JDBC, JMS, SSL, RMI/EJB objects etc
• Oracle database experience including SQL, PL/SQL and performance analysis and remediation
• Excellent skills with scripting languages like Python, Perl, or Shell scripting
• Excellent English written and oral communication skills
• Bachelor or Masters degree in Computer Science or any STEM field
• 3 - 5+ years of previous System Administration or related experience on Linux