NOC HC / Operations Management Center Engineer

NOC HC / Senior Operations Management Center Engineer

The NOC HC / Senior Operations Management Center Engineer will independently manage and enhance data center operations, driving performance and process improvements. This role involves leading analyses, monitoring facility health, and implementing enhancements. The engineer will partner with various teams, lead incident resolution, and manage technical issues. They will maintain a knowledge base, execute incident protocols, and conduct root cause analysis. Additionally, they will oversee new region builds, expansions, and infrastructure changes, ensuring optimal data center efficiency and stability.

Responsibilities:

• Independently manage and enhance data center operations, ensuring high performance and stability.
• Lead performance analyses and monitor facility health to identify areas for improvement.
• Drive process improvements by collaborating with cross-functional and regional teams.
• Lead on-the-ground incident resolution teams and manage escalated technical issues.
• Utilize advanced automation and monitoring tools to mitigate risks and ensure efficient operations.
• Maintain an up-to-date knowledge base and execute incident management protocols.
• Conduct root cause analysis to improve operations and prevent future incidents.
• Oversee new region builds and expansions, serving as the main liaison for expansion projects.
• Provide oversight for installations, repairs, inventory management, and logistics.
• Direct component upgrades and infrastructure changes to optimize data center efficiency.

Qualifications:

Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $87,000 to $178,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

Required Skills:

• Data Center Operations
• Incident Resolution
• Process Improvement

About Us:

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.