HR Analyst

Human Resources System Administrator

In this role, you will support the system administration of Human Resources customer support ticketing system, Oracle Service Cloud. This is a key role in our team that will design, develop, and implement creative solutions to improve system functionality, the customer support experience, and operational excellence. You will analyze complex, confidential, and time sensitive data. You will be looking for system problem trends, and seeking opportunities for process and system improvement. You will need to collaborate across multiple business functions, as well as globally to ensure team success. Other primary responsibilities will include data analysis, training and executive presentations and updates, project management, and customer service. You will have the opportunity to work and collaborate globally, standardizing, simplifying and automating HR operational processes and services.

This role is located in our Rocklin, CA office and the team works onsite 4 days/week.

Responsibilities

Please note: The HR Services teams works a hybrid schedule and the team is in the office in Rocklin, CA on Tuesdays, Wednesdays and Thursdays each week. Only candidates local to the Rocklin, CA area will be considered.

• You will partner with management and other key collaborators to process complex, confidential, and time sensitive data
• You will make recommendations, participate in UAT testing, implement systems and process improvements
• You will drive tasks to completion
• You will contribute independently on a variety of processes, with some assistance and normally receive general instructions on routine work
• You will work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
• You exercise judgment within defined procedures and practices to determine appropriate action
• You will develop professional expertise, and apply company policies and procedures to resolve a variety of issues
• You will assist others using your own expertise
• You will perform additional related tasks and duties as needed

Qualifications

Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only.

US: Hiring Range in USD from $27.07 to $54.13 per hour; from: $56,300 to $112,600 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC2