Data Center Engineer

Oracle Health Data Center Engineer

The Oracle Health Application & Infrastructure Data Center Engineering team provides hands-on system implementation, support, monitoring, and maintenance of Oracle Health's compute hardware running in the data centers.

Technical Skills Required:

• Resolve and diagnose server hardware issues at scale.
• Identify and help document for the Data Center Engineering knowledge base.
• Assist with process improvements and standard methodologies.
• Ability to work both independently and as a part of a team.
• A desire to learn more about the industry and a passion to make a difference in healthcare.

Basic Qualifications:

• Education Qualifications: 4-year degree or higher education, computer science or technology, or equivalent work experience.
• Receipt of the appropriate government security clearance card applicable for your position.
• Due to the client contract you will be assigned, this position requires you to be a U.S. citizen.

This position is in person for Kansas City, MO.

About the Team:

The Data Center Engineering team is a small, close-knit team that comes from a wide range of backgrounds and experiences. Teamwork is incredibly important as we deliver the best experience to our clients and making healthcare better.

Oracle Health Mission Statement:

Oracle Health is putting humans at the heart of the conversation and what the healthcare experience needs to look like – for patients, providers, payers, and the population. We will facilitate this by advancing the state of the art in healthcare and population level health, make it practical, effective, and real at practitioner level by connecting everything together. This will allow a patient to get point of care from anyone, anywhere or any device by providing the practitioner medical information leveraging global data.

Does this sound like you? If so, we hope to meet you!

Life at Oracle and Equal Opportunity

An Oracle career can span industries, roles, countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions.

That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Responsibilities

• Perform performance trend analysis and manage the server/network capacity.
• React to potential problems using automation, scheduling, and monitoring tools -- escalating to management where appropriate.
• Participate in configuration and implement technical solutions to enhance and/or troubleshoot the system.
• Responsible for support documentation as well.
• Replacing failed server components, upgrading servers to meet the demands of applications, and proactively maintaining hardware to ensure efficient performance for its entire lifecycle.
• Responding to client emergencies in Oracle Health's data centers as the Data Center Engineering team is the very last line of defense for clients before the server hardware itself.
• Replacing completely failed client machines quickly to reduce the amount of time the client is in either a loss of redundancy or an outage situation.
• Coordinating with third-party vendors. The Data Center Engineering team is the bridge between Oracle Health Application & Infrastructure and third-party contractors and vendor companies who interact with the data centers.
• Maintaining a spare parts inventory with Data Center Capacity and Asset Management.

Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the United States only. Hiring Range: from $27.02 to $54.13 per hour; from $56,200 to $112,600 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.