Préposé(e) De Bureau - Service Mécanique

Openlane Office Assistant

At Openlane, we simplify wholesale sales to help our clients thrive. We offer:

• Competitive salary
• Medical, dental, and vision benefits with employer contributions to a health spending account (U.S.) and flexible health spending account options (U.S.)
• 401K (U.S.) or Registered Retirement Savings Plan (Canada) with company matching contribution, vested immediately
• Opportunities to expand your skills and share your knowledge within a global publicly traded organization
• A company culture focused on internal promotions, diverse career paths, and significant professional advancement

Job Description

We are looking for an office assistant for the mechanical service for a permanent full-time position to join our dynamic team. Among the daily responsibilities, you will be responsible for ensuring outstanding customer service as per organizational needs.

You are:

• Detail-oriented. You ensure the accuracy of the information transmitted and the support offered.
• A team player. Working within an administrative team, you will help others, as needed, to ensure an efficient workflow.
• Caring. You are attentive to your environment and work safely and carefully.

Your mission:

• Enter data from mechanical reports
• Charge mechanical work and close invoices
• Follow up by email on estimates with Commercial Accounts and customers
• Order parts and ensure that the required parts are in good condition
• Follow up and remind PSI (pre-sale and post-sale inspections)
• Prepare the list of vehicles to be driven to the mechanical workshop
• Handle mechanical customer requests received by email
• Participate in various tasks related to the activities of the service

Essentials:

• 1-2 years of general office work experience
• Proficiency in the Windows environment (Word & Excel)
• Accuracy and speed in data entry
• Ability to multitask within prescribed deadlines
• Strong team and customer service skills

Ideally:

• Basic knowledge of mechanics (an asset)
• Bilingual in English and French is preferred but not required. This role requires you to interact with clients, executives, and colleagues in Quebec, other provinces, or other countries who may not speak French.

Interested? Apply now - We look forward to getting to know you!