View All Jobs 1873

User Operations Generalist

Implement systemic improvements in user experience through breakthrough AI technologies.
San Francisco Bay Area
Senior
$180,000 - 285,000 USD / year
1 month ago
OpenAI

OpenAI

Building artificial general intelligence

Job is no longer active
2 Similar Jobs at OpenAI

✨ About The Role

- Directly interact with customers to solve complex problems and operationalize solutions at scale - Collaborate with various teams to define and implement changes that enhance the support experience - Design and implement support process improvements focusing on metrics like CSAT and SLAs - Provide best-in-class training, playbooks, and workflows to customer-facing teams - Foster a supportive and productive work culture within the User Operations team
- Experienced leader with over 10 years in user operations or customer support roles, preferably in tech startups or fast-paced environments - Strong problem-solving skills and ability to communicate complex technical issues effectively - Proven track record in training cross-functional teams and driving performance improvements - Customer-centric mindset with a focus on enhancing user experience - Demonstrated leadership skills to inspire and motivate team members
+ Show Original Job Post
























User Operations Generalist
San Francisco Bay Area
$180,000 - 285,000 USD / year
Operations
Job is no longer active
About OpenAI
Building artificial general intelligence