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Solutions Engineer, Midmarket/enterprise
Partner with customers to identify and implement high-value AI use cases.
New York
Mid-Level
2 months ago
✨ About The Role
- The Solutions Engineer will partner with customers to ensure they derive tangible business value from OpenAI's models through ChatGPT and the OpenAI API.
- Responsibilities include delivering exceptional pre-sales customer experiences by providing technical expertise and outlining the value proposition of OpenAI's solutions.
- The role involves demonstrating how OpenAI APIs and ChatGPT can meet business needs, which includes building demos and recommending architectural patterns for implementation.
- The Solutions Engineer will create and maintain documentation related to common pre-sales questions and requirements.
- Building and nurturing strong customer relationships during the evaluation and purchasing process is a key aspect of this role.
âš¡ Requirements
- The ideal candidate will have over three years of experience in a technical pre-sales or similar role, managing relationships with C-level executives in complex global organizations.
- A strong understanding of IT security principles and customer requirements for technical B2B SaaS products is essential for success in this role.
- Proficiency in programming languages such as Python or JavaScript is necessary, along with experience in delivering prototypes of Generative AI or traditional ML solutions.
- The candidate should possess excellent presentation and communication skills, capable of translating complex business and technical topics to diverse audiences, including senior leaders.
- A proactive attitude towards problem-solving and a willingness to learn new skills will be crucial for thriving in this position.
About OpenAI
Building artificial general intelligence