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It Support
Ensure seamless AV support for high-profile events and executives.
San Francisco, California, United States
Mid-Level
$110,000 USD / year
3 weeks ago
✨ About The Role
- This role focuses on IT support, specifically in ticket resolution and AV support.
- The candidate will spend half of their time handling tickets and resolving issues in a timely manner.
- The other half of the role involves supporting AV setups and events, particularly high-profile ones.
- Responsibilities include troubleshooting AV issues and assisting with AV events to ensure seamless execution for VIPs and executives.
- The position requires working under pressure and adapting to rapidly changing situations.
- The role necessitates maintaining a professional demeanor around senior leadership.
- The job requires being onsite in San Francisco five days a week.
âš¡ Requirements
- A strong background in AV support is essential, particularly with experience in event setups.
- Familiarity with systems such as Google Meet, Zoom, and Cisco is required for this role.
- The ideal candidate should be able to manage multiple tickets and troubleshoot issues in a fast-paced environment.
- Excellent problem-solving skills are necessary, especially when handling AV setups in high-pressure situations.
- Strong interpersonal skills are important to maintain professionalism around VIPs and executives.
- Experience with ticketing systems and IT troubleshooting processes is preferred.
- A keen attention to detail and a proactive approach to problem-solving will contribute to success in this role.
It Support
San Francisco, California, United States
$110,000 USD / year
Support
Job is no longer active
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