Director, Platinum Services

Director-Level Events Person

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. We provide unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

The Role And What You'll Do

We are looking for a Director-level events person with 7+ years' experience to join our Core - Custom Bespoke Team. Our Core - Custom Bespoke team is responsible for planning events and organizing logistics for high-end corporate groups and ultra-high net worth clients, either surrounding our tentpole events like Super Bowl or bespoke events like Wine Tasting in Napa Valley. The ideal candidate is an uber-organized, solution-oriented event planner, with strong client management skills and budget tracking skills. Must demonstrate exceptional organizational abilities, thrive in team environments, and must have superb interpersonal, multi-tasking, and time-management skills.

Responsibilities

• Directly responsible for execution of all phases of an event and its delivery (pre & post) and overseeing all aspects of the specific event for a client or a series of events for a client.
• Directly responsible to troubleshoot, anticipate client needs, and act proactively on all event aspects leading up to the event and onsite.
• Oversee project milestones and deadlines, while managing client expectations.
• Forecast and maintain event budgets on behalf of the client.
• Manage event team, whether full-time direct reports or external contractors, and make daily progress on active to-do lists within a team environment.
• Oversee and delegate all aspects of the event such as weekly calls with clients, guest list management, hotel management, transportation management, staffing management, etc.
• Work alongside Business Development and Content teams on all proposals, assisting with program curation and ideation, budget builds, and client pitches.
• Work with other On Location functional areas as required, Legal, Accounting, Transportation, Accommodations, Workforce Ops, especially around Core events such as Super Bowl, Ryder Cup, etc.
• Facilitate and lead team meetings as required alongside Vice President
• Manage and oversee onsite staff and vendors
• Negotiate vendor, service and venue contracts as required.
• Work alongside Staffing team and Workforce Ops for hiring external contractors, managing their hours and expenses.
• Responsible for training, coaching and evaluating event staff
• Work jointly with Vice President to establish, implement, and enforce company policies, rules, and regulations.
• Manage P&L with Vice President and accounting lead

Administrative & Other Responsibilities

• Expense reports
• Process, submit, and track invoices
• Onboard vendors as required
• File management on SharePoint

You Have These

• Minimum of 7 years' experience in either planning corporate / UHNW large scale, high-end events, or smaller, more detail targeted events – domestic and international experience preferred.
• Experience event planning for or with Fortune 50 companies.
• Strong working knowledge of overseeing traditional event suppliers such as hotels, caterers, décor and floral vendors, transportation, security, etc.
• Experience managing clients to include pitching, contracting, invoicing and day to day relationship management.
• Experience managing budgets of $1M+, including post-event reconciliation.
• Ability to manage, train and mentor staff
• Bachelor's degree in Business, Communications, Marketing, Hospitality Management, Sports Management, Hotel Management, or a related field, or equivalent experience required
• Proficient user of Microsoft Office Suite | SharePoint | Adobe Acrobat | Zoom | DocuSign | Google Suite (client preferred).
• Highly organized and process-oriented
• Attention to detail, carefully following instructions and checking work for accuracy
• Ability to multi-task and remain calm in high-pressure situations
• Strong communication and interpersonal skills
• Good timekeeping and work ethic that is characterized by commitment, motivation, and positive energy

We'd Love If You Also Have These

• Flexibility to work evenings, weekends, and holidays when necessary
• An interest and positive attitude towards traveling for work
• General knowledge and interest in professional sports, luxury travel, and current hot spots for hotels, restaurants, bars, etc. in major event cities

Travel

Must be adaptable with work and travel schedule and be available to travel for work during holidays, if required. This position may require up to 40% of travel per calendar year.