People Operations Director

People Operations Director

The Director of People Operations will lead the global people operations function, driving operational excellence, scalability, and automation across HR processes. Based in Madrid, Spain, this role will report to the Vice President of HR and will focus on transforming manual, high-touch HR processes into streamlined, automated workflows with employee self-service at the center. The ideal candidate will combine strong HR operations expertise with a forward-looking mindset, leveraging technology, metrics, and best practices to ensure OneTrust delivers a world-class employee experience.

Your mission includes leading the People Operations team to design, implement, and continuously improve HR processes globally, partnering with the HRIS team to deliver automation initiatives and optimize the use of Workday as the core HRIS platform, overseeing the execution of global employee lifecycle processes, implementing employee self-service solutions, developing and monitoring key efficiency and service delivery metrics, ensuring compliance with employment laws and regulations across multiple geographies, balancing the need for personalized, high-touch HR services with the transition toward scalable, automated solutions, and collaborating with HR Business Partners, Total Rewards, Talent Acquisition, and other HR teams to deliver seamless and integrated HR support.

You are a candidate with 10+ years of progressive HR operations experience, including global exposure, proven expertise with Workday HRIS, experience delivering end-to-end automation of employee lifecycle processes in partnership with an HRIS team, a strong track record of developing and reporting on HR operational efficiency and service delivery metrics, demonstrated ability to balance manual, high-touch HR delivery with transitioning to automation and self-service models, excellent leadership skills with experience managing teams across multiple locations, and strong knowledge of employment law in Spain and the EU.