HR Analyst

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

Job Profile Summary This role is responsible for performing routine day to day activities for a variety of human resource programs and activities.

Essential Functions and Responsibilities

• Respond to written and oral inquires from employees, managers, retirees, family members regarding HR questions, programs, policies, issues and status changes; to include telephone, chat and e-mail interactions.
• Provides tier one level assistance in the day-to-day administration of various human resources functions, queries and execution of HR transactions including but not limited to:
• Benefits
• Retirement Plans
• Payroll
• Employee Relations
• FMLA/Short term disability
• Compensation
• Recruiting
• Onboarding
• Employee Experience
• Provide information and assistance related to human resource policies and programs to employees, supervisors, managers, vendors, industry peers and others. Act as first line contact for general HR questions.
• Develop and maintain knowledge of HR resources, policies, business processes and standard operating procedures.
• Work independently on most routine tasks with support available.
• Multi-tasks and has ability to work through and/or seek support to handle competing tasks while maintaining a high level of accuracy.
• Assist with special projects, including but not limited to:
• Salary Summary requests
• Benefits Events
• Payroll Audits
• Mailed HR documentation (inbound/outbound)
• Content Management

Education

• Associate's Degree in human resources or related field or a combination of formal education and job-related experience:

Work Experience

• Training, experience and/or working knowledge related to:
• Human Capital Management (HCM) Systems and report writer applications, Workday (preferred)
• Interpersonal/communication skills
• Governmental regulations
• Corporate organization structure
• Corporate Health and Welfare plans
• Development training programs
• Customer Service (contact center experience preferred)

Knowledge, Skills and Abilities

• Ability to: read and interpret policies, reports, governmental regulations, benefits information, training materials, employment documents, procedures and correspondence
• Ability to: conduct research, analyze and prepare information and reports including numerical data, policies, procedures and correspondence
• Ability to: interact and communicate effectively
• Ability to: communicate and/or exchange information verbally
• Ability to: utilize tools and equipment applicable to position including using computer applications such as Excel, Access, Word, and Power Point
• Ability to: maintain high degree of confidentiality

Licenses and Certifications

• None required

Strength Factor Rating - Physical Demands/Requirements

• Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

• Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
• Walking: Moving about on foot (Frequently)
• Sitting: Remaining in a seated position (Constantly)
• Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
• Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
• Climbing: Ladders, Stairs (Occasionally)
• Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
• Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
• Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
• Crouching: Bending the body downward and forward by bending legs and spine (Occasionally)
• Crawling: Moving about on the hands and arms in any direction (Occasionally)
• Reaching: Extending hands and arms in any direction (Constantly)
• Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
• Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
• Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
• Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
• Hearing: Perceiving the nature of sound by the ear (Frequently)
• Tasting/Smelling: (Occasionally)
• Near Vision: Clarity of vision at 20 inches or less (Constantly)
• Far Vision: Clarity of vision at 20 feet for more (Frequently)
• Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
• Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

• Employee is subject to inside environmental conditions

Working Conditions

• Well lighted, climate controlled areas (Constantly)
• Frequent repetitive motion (Constantly)
• CRT (Computer Monitor(s)) (Constantly)

Travel

• Travel to other locations may be required

Driving

• Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547.

Expected Salary Range

$58,000.00 - $86,000.