Service Network Account Manager - Remote Eligible

Service Network Account Manager (SNAM)

We are looking for a passionate and solution-oriented Service Network Account Manager (SNAM) to join our team.

In this role, the SNAM will be responsible for multiple independent service provider (ISP) accounts. The SNAM's responsibilities include managing the operations of an independent service provider network, growing the network and establishing and maintaining processes and systems to provide services to the customer including performance management and credentialing. A SNAM recruits, signs, trains, measures performance of servicer(s) and renegotiation of rate(s) by maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow our network, managing and strengthening ISP relationships, identifying new service opportunities, and coordinating with internal teams to deliver on client expectations. A SNAM will also be responsible for submitting project requests to IT and working with them to resolve issue(s) or implement system enhancements.

Your Impact:

• Onboard New Servicers
• Be a domain expert on all aspects of service
• Manage day-to-day servicer needs and developments
• Manage short- and long-term program developments
• Support sales rep(s) in price quote requests

Successful Candidates Will Have:

• College degree preferred but not mandatory
• One to three years of experience in project and/or account management or similar
• Supply Chain and/or Procurement experience is a plus
• Strong knowledge of Project Management software, Sales CRMs (Monday, HubSpot, and Salesforce), as well as Microsoft programs (Word, Excel, PowerPoint, and Outlook)

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.

Pay Range: $23.50 - $25.00 Hourly

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.