National Sales Manager

Omni Austin Hotel Downtown

Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you'll be just steps away from the Austin Convention Center and the Texas State Capitol. Omni Austin Hotel Downtown's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Austin Hotel Downtown's commitment to serve our associates and nurture their growth has led to the company's highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Austin Hotel Downtown may be your perfect match.

Job Description

Join our Sales team as our National Sales Manager. We are looking for someone who is ready to fully develop the other Group Market Segment both with the emphasis on Group production especially for short-term and higher rated, less price sensitive business within a specified geographic territory concentrating on the solicitation of new profitable business. This person will merchandise as skillfully as possible the guest rooms and function space to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience. Additionally, they will achieve monthly room night goals, develop and implement sales action plans, maintain positive interdepartmental communications and to complete special projects as assigned by the Director of Marketing and Director of Sales.

Omni Benefits Include

• Free Downtown Parking in our Underground Garage
• Associate Cafeteria with Daily Complementary Hot Meals
• Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long Term Disability.
• 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
• Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
• Unique Perks include Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts
• Development Opportunities including Discounted E-Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance

Responsibilities

• Consistently achieve monthly, quarterly, and annual room night and revenue booking goals.
• Attain targeted average room rate and total revenue objectives as outlined in the team budget.
• Proactively solicit accounts within assigned market segments and geographic territories.
• Identify, pursue, and develop new business opportunities aligned with the hotel's target market.
• Maintain a strategic and detailed territory roadmap, including key accounts and prospective clients.
• Meet or exceed weekly activity goals, including phone calls, site inspections, and in-person appointments.
• Leverage all available prospecting resources, including internal databases, lead services, and personal network.
• Respond promptly to leads generated by Omni Global Sales offices and third-party lead services.
• Actively participate in industry associations, conferences, and trade shows to represent the hotel and generate leads.
• Demonstrate expert knowledge of market segment nuances and their impact on hotel profitability.
• Collaborate on the development of group sales promotions based on market demand and business needs.
• Remain knowledgeable of all Omni-sponsored promotions and communicate them effectively to clients.
• Stay informed on industry trends and developments through trade publications and relevant news sources.
• Achieve targeted referral goals by generating business for other Omni Hotels & Resorts properties.
• Monitor and utilize Knowland and similar platforms to identify new group business opportunities.
• Assist in the creation and execution of the hotel's Sales Action Plan and Key Results Areas (KRAs).
• Submit accurate monthly sales reports.
• Maintain current and detailed records in FDC (Delphi) including traces, account histories, and booking notes.
• Participate in the rolling production forecast process to ensure accurate business projections.
• Negotiate, prepare, and review contracts in accordance with hotel billing standards and rate guidelines, under the direction of the Director of Sales.
• Follow all established sales office procedures, standards, and systems.
• Actively engage in all sales meetings as assigned, including Daily Business Review (DBR).
• Plan and conduct impactful site visits that reflect professionalism and highlight the hotel's value.
• Uphold and promote a high-quality, professional image of the hotel in all internal and external interactions.
• Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity.

Qualifications

• Three years or more related experience in group sales at an upscale, full-service hotel
• College degree or equivalent experience
• Experience in every aspect of sales from planning and active solicitation to site inspections and contract negotiations
• Prior experience working with global sales organizations and CVBs required
• Strong Microsoft Office know-how
• Delphi and Salesforce knowledge is a plus