Class 1 Engineer - Refrigeration Mechanics.

Job Title

Engineer

Job Description

Engineer - I will ensure that our hotel property is well-maintained and reflects an image of outstanding quality.

Responsibilities

Responds and attends to guest room repair requests.

Fixes plumbing problems - i.e. unclogging drains, plunging/repairing toilets, repairing toilets, leaking spigots, faucets, pipe valves, and related equipment.

Properly utilizes the appropriate tools to perform preventive maintenance on laundry and kitchen equipment, including cleaning and lubrication, filter changes, belt adjustment, etc.

Maintains daily shift logs of operation, maintenance, pool, spa, and safety activities.

Maintains necessary stock items; orders necessary tools and equipment, as needed.

Develops and maintains positive working relationships with others; supports the team to reach common goals.

Assists in emergency situations as central communication center for the hotel.

Responds to alarms and life/safety issues immediately and relays any alerts to the First Responder team according to our Emergency Response procedures.

Understands and adheres to the job description and department service standards.

Follows all company policies and procedures; ensures clean uniform and professional personal appearance; maintains confidentiality of proprietary information; protects company assets.

Understands the standards of procedure for work schedules, reporting to work, paid time-off, vacation requests.

Ensures adherence to quality expectations and standards; identifies, recommends, develops, and implements new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Knowledgeable and adheres to the following: cafeteria meal times and other breaks, fire alarm and other emergency procedures, fire prevention and safety regulations, procedures for guest or associate accidents.

Handles guest complaints by following the principles of our "Power of One" and "Power of Engagement" systems to ensure guest satisfaction.

Understands how to respond to, use, store, and dispose hazardous chemicals

Continuously improves guest service using the Omni Service Tradition program.

Utilizes the Power of One philosophy to meet or exceed service expectations.

Utilizes the Omni Service Champions program to recognize exceptional guest service.

Qualifications

Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 lbs.

Ability to move up and down stairs, service ramps, and/or ladders.

Ability to work independently and willing to learn/develop new skills.

Must have excellent guest service skills and be able to interact with a diverse clientele, associate population, owners, and corporate leaders.

Must have excellent English communication skills.

Must be knowledgeable about using hand tools, power tools, and trade tools.

Must be familiar with OSHA safety regulations.

Must be available to work a flexible full time schedule including nights, weekends, holidays, and rotating shifts.

Must have strong computer skills.

Must have knowledge of general maintenance and repairs in at least one building trade.

A minimum of one year of prior hospitality experience is strongly preferred.