Activity Reservations & Ticket Sales Attendant | Part Time

Job Title

Join our team and earn a free ski pass at Bretton Woods!!

Location

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.

Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.

Associate Benefits

• Free ski pass at Bretton Woods for new Associates and eligible household members.
• Discounted lift tickets for friends and family
• 25% off resort amenities including retail, food, spa, etc.
• Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
• 401(k) Retirement Plan matching, pre-tax health savings, flexible spending accounts, tuition reimbursements, pet insurance, preferred access tickets, etc
• Excellent training and professional development
• Leadership development programs, diversity and inclusion programs, work life balance

Responsibilities

• Providing the best guest service based on Omni Service Standards.
• Performing daily set-up and operation for reservations and window sales.
• Demonstrating an understanding of all Guided Activities, recreation offerings, resort programs and products.
• Making cash, room charge, check and credit card transactions.
• Opening and closing daily computer systems and RTP.
• Assisting guests in resolving queries regarding all seasonal and year-round departments at the Resort.
• Understanding all recreation products and making schedule changes in RTP.
• Administering daily closing cash outs and balancing end of day deposits.
• Showing a clear understanding of all resort and recreation policies and procedures based on Omni.
• Resorts standards and staff manual.
• Renting Bikes and providing trail maps and information.

Qualifications

• Must have excellent interpersonal skills.
• Must provide excellent service to internal and external customers.
• Must have excellent oral and written communication skills.
• Must be attentive to detail.
• Must be available to work flexible hours to include nights, weekends, and holidays.

Omni Hotels & Resorts is an equal opportunity employer.